Instructor Resource
Kavanagh and Johnson, Human Resource Information Systems: Basics, Applications, and Future Directions, 4e
SAGE Publishing, 2018
Chapter 17: The Future of HRIS: Emerging Trends in HRM
and IT
Test Bank
Multiple Choice
1. Executives say that ______ is the number-one issue facing their organization.
a. health care costs
b. employee turnover
c. data security and privacy
d. misuse of social media by disgruntled employees
2. With the increasing use of ______ and data analytics, organizations are bringing
“decision-making tools such as environmental scanning, scenario-based planning,
hypothesis formulation, and testing and organizational development tools to improve
workforce management decisions.”
a. report writers
b. employee self-service
c. manager self-service
d. metrics
3. In the pursuit of organizational success, ______ enables HR processes to be more
integrated than ever with the other corporate functions (e.g., payroll, finance, supply
chain, marketing, etc.).
a. planning
b. innovation
c. technology
d. efficiency
4. Which demographic group is soon to be over 25% of America’s population?
a. Asian Pacific
b. Hispanic
c. Native Americans
d. Caucasians
5. The phrase “employees can work anyplace at any time” is most closely associated
with which trend?
a. aging boomer generation
b. social networking
c. globalization
d. workforce virtualization
6. Changes in ______, ______, and ______ from governmental agencies can strongly
affect the future of HRM and HRIS.
a. laws; directives; guidelines
b. tax policy; resources; expectations
c. accountability; human resources; tax policy
d. monetary class; funds; resources
7. What are some employers doing to combat the rising costs and complexity of the
health care system?
a. taking on more of the cost and paying for it with their annual profits
b. ignoring the trends and staving off adaptation to changing health care policies
c. passing increased costs on to their employees
d. lobbying the government to make changes in their favor
8. Which recent legislation is causing big problems for HR and HR Technology?
a. Patient Protection and Affordable Care Act (i.e., Obamacare)
b. Sarbanes-Oxley
c. Americans with Disabilities Act (ADA)
d. Family Medical Leave Act (FMLA)
9. One of the key demographic changes is that the workforce is becoming more
______.
a. complicated
b. monetarily driven
c. diverse
d. streamlined
10. ______ of working-age women are now in the workforce.
a. 30%
b. 5%
Instructor Resource
Kavanagh and Johnson, Human Resource Information Systems: Basics, Applications, and Future Directions, 4e
SAGE Publishing, 2018
c. 60%
d. 80%
11. The recent raising of taxes for the high-earning employees was due to ______.
a. public votes for higher taxes on the higher wage earners
b. Obamacare
c. unfair policies
d. the “fiscal cliff”
12. ______ means that the labor law will be increasingly affected by trade agreements
and global labor standards.
a. Interest in doing business in China
b. Globalization
c. The U.S. economic dependency on foreign currency
d. Increase in business technology usage
13. BYOD stands for ______.
a. buy yearly only domestic
b. bring your own draft
c. base yearly orders digitally
d. bring your own device
14. What is the name of the web-related service that focuses on creativity, collaboration,
and sharing?
a. Facebook
b. Web 2.0
c. cloud computing
True/False
1. One must look within and between countries to examine future trends in the HR
fields.
2. Environmental scanning is considered a decision-making tool.
3. The virtual workspace can be defined as a device that allows employees to work
away from company premises and communicate with their respective workplaces via
telephone or computer devices.
4. Open-source software costs more than traditional software.
5. The book states that more organizations will spend more time and effort assessing
the most effective portfolio of HR technology and will likely consider moving to some
Essay
1. What is meant by BYOD?
2. What are some examples of Web 2.0?
3. What is meant by social networking websites?
4. What is meant by a virtual workspace?
5. Discuss your understanding of the phrase “technology should serve strategic goals.”