Chapter 15 Labor Relations
Objective Quiz Questions Name
Section/Score
TRUE/FALSE
______ 1. The American Federation of Labor and Congress of Industrial Organization
(AFL-CIO) is a national federation of craft and industrial unions.
______ 2. The European and Asian (Japanese) models of labor management cooperation
have had a negative effect on U.S. labor relations.
______ 3. The greatest potential for union development is in the retail, services, and
financial sectors.
______ 4. Density, in employee representation, refers to the percentage of civilians in the
workforce who are union members or otherwise represented.
______ 5. Federal Executive Orders by Presidents Kennedy and Nixon brought collective
bargaining similar to that in the private sector to the public sector.
______ 6. Women and minorities are becoming less important in labor union organizing
drives.
______ 7. Management tactics before and during strike situations include inventory buildup,
doing work at other plant locations, and subcontracting.
______ 8. Better wages are the main reason people join unions.
______ 9. The collective bargaining agreement is usually more flexible than other written
contracts.
______ 10. An arbitrator’s decision is binding on the union as well as on management.
______ 11. Public employee unions have been the fastest growing of any segment of
unionism.
______ 12. An “open–door” policy is one way to encourage unionization.
______ 13. A mediator’s decision is binding.
______ 14. Collective bargaining first became part of statutory law with the passage of the
National Labor Relations Act of 1935.
______ 15. A “yellow–dog contract” specifies that, as an employment condition, a person
agrees to join a union.
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Chapter 15 Labor Relations
MULTIPLE CHOICE
______ 1. Employers wishing to stay union free should:
a. recognize differences in geographic locations
b. never voluntarily recognize a union
c. count union authorization cards when presented
d. both a and b above
______ 2. How many members of a union does it take to vote AGAINST a contract?
a. 1/3
b. 1/2
c. 3/4
d. 2/3
______ 3. As of 1995, just less than ___ % of the workforce was unionized.
a. 10
b. 15
c. 20
d. 25
______ 4. The shop steward can become useful to the foreman by:
a. maintaining discipline
b. screening unwarranted complaints
c. communicating with management about employee problems
d. all of the above
______ 5. Of the five management attitudes toward unions, which best describes a condition
in which the employer tries to discourage workers from joining unions by trying
to provide wage and employee benefits?
a. exclusion
b. containment
c. accommodation
d. cooperation
______ 6. Why do most people join unions?
a. wages
b. positive attitudes toward unions
c. work hours
d. none of the above
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Chapter 15 Labor Relations
______ 7. Many legal scholars believe that the decline in union membership density is
attributable to:
a. employers’ violations of workers’ rights
b. weak remedies for labor law violations
c. stagnant or declining real wages
d. both a and b above
e. none of the above
______ 8. Unions in foreign countries:
a. are more socialistically oriented
b. lack strong centralized power
c. rely more on political action
d. all of the above
e. none of the above
______ 9. The collective bargaining agreement usually includes all of the following
EXCEPT:
a. the appointed arbitrator or mediator
b. wage provisions
c. grievance procedure
d. duration of the contract
______ 10. A major advantage of Alternative Dispute Resolution (ADR) programs is that
they:
a. can settle disputes more quickly
b. increase morale
c. are less expensive than traditional legal means
d. all of the above
e. none of the above
______ 11. The Taft-Hartley Act of 1947:
a. provided a list of unfair labor practices on the part of unions
b. amends the National Labor Relations Act of 1935
c. includes right-to-work provisions
d. all of the above
e. none of the above
______ 12. Federal law forbids:
a. union shops
b. closed shops
c. open shops
d. right to work laws
______ 13. All of the following are tactics of unions EXCEPT:
a. primary strikes
b. slowdown strikes
c. lockouts
d. mass pickets
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Chapter 15 Labor Relations
______ 14. Peter Drucker believes that unions have three choices. Which one is NOT one of
those choices?
a. do nothing and disappear
b. become more militant
c. maintain themselves by influencing the political power structure
d. rethink their function as an organ of society
______ 15. Which of the following is NOT a task of quality of work life (QWL) programs?
a. improve quality control
b. improve work schedules
c. improve compensation systems
d. none of the above—i.e., they are all QWL tasks
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Chapter 15 Labor Relations
Objective Quiz Answers