101.
(p. 491)
Scenario: Extreme Rug
Tom is the project manager of the corporate structure team at Extreme Rugs. Tom’s team has
been assigned the task to study and evaluate Extreme Rugs’ organizational structure. To collect
the preliminary information, Tom divided the tasks among the team members to collect
information on different elements of Extreme Rugs’ structure. Jeremy was asked to collect
information on the degree to which tasks are divided into separate jobs. Joy was asked to collect
information on formal authority relationships, Alice started looking into how many employees each
manager has responsibility for, and Kathy was asked to collect evidence on the degree to which
rules and procedures are used to standardize behaviors at Extreme Rugs. Tom decided to collect
information and evidence on where exactly decisions are formally made at Extreme Rugs. The
team decided to meet with information in two weeks.
Jeremy was given the job of collecting information on which of the following elements of the
organizational structure?