Chapter 15: THE INCLUSIVE WORKPLACE: LEVEL III
Inclusion Through State/National Collaborations
Test Bank
Multiple Choice
1. What argument does Wilson (2011) make with regard to the cause of an array of social problems
related to U.S. inner-city poor families?
2. What was the driving factor in the U.S. in the mid-1990s for more and more individuals with welfare
histories to have to enter the labor force.
3. The main focus of the third level of the inclusive workplace is on social class with the confounding
issues of ______ and ______.
4. At the third level of the inclusive workplace, the exclusion value frame views disadvantaged groups as
______, while the system level views disadvantaged groups as ______.
5. Results from a meta-analysis based on a data set that comprises 137 program evaluations from 19
countries indicated that ______ seems to make a difference in the program’s effectiveness.
6. In New Zealand, identified barriers to employment of former welfare recipients included:
7. In New Zealand, what factor contributes to most of the working poor remaining at or near poverty level,
even when employed full time?
8. Traditionally, how have employers viewed welfare recipients and other disadvantaged groups?
9. What is an example of a possible outcome if corporations were to take appropriate initiative with
respect to disadvantaged groups?
10. During economic downturns, the case for hiring workers from disadvantaged groups is ______.
11. What category of individuals constitutes the majority of welfare recipients?
12. How many of the country’s successful businesses formed The Plan Group in Thailand, an umbrella
organization that initiates innovative programs to help disadvantaged groups in their country?
13. Although public-incentivized work programs in the United States like WOTC assisted former welfare
recipients in receiving and maintaining jobs, there was a relatively low participation rate by firms in these
programs. What may have been a contributing factor to the low program participation rate by the U.S.
firms?
14. Welfare reform in the United States ended 60 years of public assistance programs in which the sole
criterion for continued aid was dependency, poverty, age, or ______.
15. Employment programs to assist the working poor and other socially disadvantaged groups often
require ______ to make them successful.
16. The third level of the inclusive workplace, inclusion through state/national collaborations, refers to
______.
17. The third level of the inclusive workplace reflects the ______ national-system level of the state or the
federal government in which the organization is located.
18. The inclusive workplace perceives populations that are often locked out of opportunities, such as
______.
19. The third level of the inclusive workplace refers to companies involved with ______.
20. ______, a welfare state with universal entitlements to heath care and education coverage, underwent
welfare reform somewhat similar to that in the United States in 1996. The reduction of the Domestic
Purposes Benefit, which was designed to support single parents with dependent children, has facilitated
and/or forced the entry of poor single mothers into the workforce.
21. Active Labor Market programs are government programs that intervene in the labor market to ______.
22. All-inclusive workplaces sponsor and support projects that help former welfare recipients overcome
barriers to ______.
23. In the United States, two forms of public incentives have been offered to improve employment rates.
The Work Opportunity Tax Credit (WOTC) refers to one of these initiatives and is ______.
24. Active Labor Market Programs (ALMPs) are widely used in ______ countries.
25. Obstacles to implementing state and national collaborations include stereotypes and ______ held by
management and workers against disadvantaged populations.
26. The main obstacle to implementing state and national collaborations is a ______ corporate vision.
27. Human resource (HR) planning and policy initiatives can benefit companies, ______, and _________
as well.
28. Benefits to organizations through state/national collaborations include all EXCEPT a(n) ______.
29. What can be done to help disadvantaged groups escape the vicious cycle of low-paying jobs that
barely suffice for basic needs?
30. Which of the following is NOT an economic benefit for organizations that make efforts to improve the
lot of the disadvantaged groups?
31. Benefits to individuals through state/national collaborations include all EXCEPT ______.
a. employment benefits
b. job training
c. advancement opportunities
d. early retirement
32. Hong Yip received the Caring Company Award for ______ consecutive years, including an award in
2012.
33. Hong Yip believes that the various partnerships with the government of Hong Kong constitute a(n)
______ situation.
34. Hong Yip Service Company Ltd., a subsidiary of the Sun Hung Kai Properties Ltd., is one of the
largest property management companies in ______.
35. Hong Yip is frequently recognized for its commitment to the environment and ______, having received
awards for activities.
36. Hin Yip promotes the belief that issues such as environmental protection, youth employment, and
employee retraining are ______ when companies partner with government and social services.
37. Which company is known to have programs which exemplify level III of the inclusive workplace model
and demonstrate a commitment to enhancing employment opportunities for disadvantaged groups?
38. How does the Marriott’s Bridges from School to Work program help individuals and disadvantaged
groups?
39. A by-product benefit of organizations implementing the inclusive approach at level III is ______.
40. As a result of murderous attacks on Aborigine men, women, and children, the Aborigine population in
Tasmania was reduced to less than ______ by 1835.
41. In Australia by 1856, it was common practice to punish Aboriginals collectively for crimes committed
by individuals. In today’s standard of international law, that act would be considered ______.
42. Why were the Aborigines unable to challenge the laws that allowed forced separation of their families
and stripping of land?
43. What amount did the Indigenous Employment Policy in 1999 compensate employers for providing
long-term employment to indigenous workers?
44. Key elements of Eurest’s Indigenous Training and Employment program included all EXCEPT
______.
45. Regardless of the various laws and definitions of events, the Aboriginal people have had one basic
request that for many years went unanswered: that the Australian federal government ______.
46. In 2008, the Australian government created the ______ to create 50,000 new jobs for indigenous
Australians within a 2-year span.
47. On October 7, 1830, the “black line” formed in Tasmania. It was a human chain of 2,200 soldiers,
police, freemen, and convicts stretching across southeastern Tasmania to flush out ______.
48. In the mid-1900s, tangible progress in the laws for Aborigines came into place, the most significant of
which was Australia’s granting citizenship to Aborigines in 1967. Aboriginals were not only granted
citizenship, which meant they could now testify in court and challenge laws, but they were also allowed to
______.
49. The Australian federal government implemented the Indigenous Employment Policy in 1999, which
included all EXCEPT ______.
50. Eurest is the largest ______ company in Australia, employing 7,050 people at more than 5000 sites
as of 2001.
True/False
1. An inclusive workplace sponsors and supports projects that help former welfare recipients overcome
barriers to employment.
2. The inclusive workplace will be less likely to invest in on-the-job training and education.
3. Exclusionary organizations will more readily dispose of the disadvantaged population or not hire them
in the first place.
4. The main focus for inclusion through state/national collaborations is on social class.
5. In New Zealand after welfare reform in 1996, employees still lacked the skills to land stable, high-
paying, and benefits-rich jobs and consequently most of the working poor remained at or near poverty
level, even when employed full time.
6. Britain first colonized Australia in 1788 when the native population of Australia, known as Aboriginals,
totaled 750,000. As a result of enhanced prosperity, the Aboriginal populations increased to more than
1,500,000 in 1901.
7. The legacy of past injustice persists in the Aboriginal people today.
8. As of June 30, 2011, the Aborigines represented a significantly lower proportion of unemployed in
Australia.
*b. F
9. The Australian federal government has refused to issue an apology to the Aboriginal people.
10. Today, controversy continues for Australia regarding the government’s interactions with the Aboriginal
people.
Essay
1. What would be the societal impact if ALL organizations took the exclusion value frame perspective;
similarly what would it be if ALL organizations took the system level value frame perspective?
2. Compare and contrast the European ALMPs approach to the U.S. TANF approach to helping targeted
individuals in need. In your opinion, which program is postured to achieve the best results? Support your
points.
3. What are some of the controversies that continue today for the Aboriginal people?
4. What precipitated Eurest to begin working with the Australian government to promote employment
opportunities for Australia’s indigenous population?
5. What is the Indigenous Training and Employment Program? What are the key elements that Eurest
introduced into the various applications of the program?