Chapter 14 Workplace Issues
Objective Quiz Questions Name
Section/Score
TRUE/FALSE
______ 1. Substance abuse in the workplace occurs more frequently with poorer, blue-collar
workers.
______ 2. Discrimination is an attitude.
______ 3. The alcoholic employee is absent about as often as nonalcoholic employees.
______ 4. Employee drinking and drug habits that create no problems at work are of no
concern to managers.
______ 5. Managers should discuss an employees drug or alcohol abuse with coworkers
whenever possible.
______ 6. The only criteria used for referral to an EAP should be deteriorating job
performance.
______ 7. Most drug users are unemployed.
______ 8. Disparate treatment occurs when different standards are used to treat different
classes of employees.
______ 9. Affirmative action requires all employers to set quotas in hiring members of
protected classes.
______ 10. Sexual harassment includes verbal conduct of a sexual nature that is made as a
condition of employment.
______ 11. An employer should affirmatively raise the subject of sexual harassment as a
preventative tool.
______ 12. Job engineering and job reassignment are two things employers can do to assist
older workers and workers with disabilities.
______ 13. On average, women are paid approximately 70% of what men are paid for
comparable jobs.
______ 14. Prejudice in the workplace is against EEOC regulations.
______ 15. According to NIOSH, more than 1,000 workers are murdered annually because of
workplace violence.
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Chapter 14 Workplace Issues
MULTIPLE CHOICE
______ 1. Redesigning the work station so that work can be done in a less taxing manner for
the employee is:
a. job structuring
b. job engineering
c. job evaluation
d. job reassignments
______ 2. The agency that enforces laws against discrimination is the :
a. FEPC
b. EEOC
c. FAA
d. ERA
______ 3. To prevent sexual harassment, an employer should:
a. express strong disapproval
b. develop appropriate sanctions
c. inform employees of their right to raise the harassment issue under Title
VII
d. all of the above
______ 4. When a person’s job performance deteriorates and the supervisor thinks it is
alcohol-related, the supervisor should:
a. emphasize the possibility of alcoholism
b. focus on job performance and an Employee Assistance Program
c. make the employee “promise” to stop drinking
d. give an ultimatum to the employee right away
______ 5. Substance abuse in the workplace is associated with all of the following
EXCEPT:
a. increased absenteeism
b. increased turnover
c. increased on-the-job accidents
d. increased production
______ 6. Employee drinking or drug habits that create no problems at work: p8
a. will eventually become a problem at work
b. are of no concern to managers
c. should be discussed with the employee immediately
d. both a and c above
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Chapter 14 Workplace Issues
______ 7. All of the following are important guidelines for managers and supervisors
regarding substance abuse in the workplace EXCEPT:
a. be alert for changes in employee behavior or performance
b. document poor performance by employees
c. attempt to diagnose medical causes for work deterioration
d. discuss poor performance without making accusations
______ 8. Discrimination is:
a. an act
b. an attitude
c. the same as prejudice
d. all of the above
e. none of the above
______ 9. Under-representation of a group in hiring, promotions, compensation, or other
personnel decisions suggests an occurrence of:
a. disparate treatment
b. desperate impact
c. disparate impact
d. desperate treatment
______ 10. The EEOC was established by the:
a. Civil Rights Act of 1964
b. Americans with Disabilities Act
c. U.S. Constitution
d. none of the above
______ 11. The Civil Rights Act of 1964 prohibits discrimination based on all of the
following EXCEPT:
a. race
b. religion
c. sex
d. age
______ 12. The Americans with Disabilities Act:
a. applies to all employers
b. mandates that an individual with a disability must be hired
c. mandates reasonable accommodation for people with disabilities
d. all of the above
______ 13. The court case addressing discrimination in employment testing was:
a. Griggs v. Duke Power Company
b. Bakke v. University of California
c. City of Richmond v. J.A. Croson
d. none of the above
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Chapter 14 Workplace Issues
______ 14. Quid pro quo sexual harassment occurs when:
a. employment is conditional on acceptance of sexual advances
b. an employee is intimidated by sexual conduct
c. sexual conduct interferes with an employee’s performance
d. none of the above
______ 15. The first level of workplace violence usually starts with:
a. sabotage
b. written threats
c. verbal attacks on coworkers
d. none of the above
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Chapter 14 Workplace Issues
Objective Quiz Answers
TRUE/FALSE MULTIPLE CHOICE