Chapter 13 Intercultural Relations
Objective Quiz Questions Name
Section/Score
TRUE/FALSE
______ 1. Maquiladoras are firms that manufacture products in the U.S. for Latin-American
consumption.
______ 2. In Hofstede’s model, uncertainty avoidance refers to the degree to which people
in different cultures prefer structured over unstructured situations.
______ 3. Language is the foremost barrier to good international relations.
______ 4. Honne is a Japanese term for “insider talk” that must be expressed to an insider
group.
______ 5. The term “inner circle” means becoming aware of another culture’s habits,
actions, and reasons behind behaviors.
______ 6. The offering of food is a universal gesture of friendship.
______ 7. Like the United States, Japan’s top executives prefer their offices on the top floors
of skyscrapers.
______ 8. People around the word know more about Americans than most of us know about
other countries.
______ 9. Americans favor medium-context circumstances; Arabs and Indians favor high-
context circumstances.
______ 10. The low level of economic development in many of the emerging nations is
aggravated by high birthrates and even higher rates of inflation.
______ 11. Ethnocentrism means “their way is better.”
______ 12. Time orientation is one cultural dimension in the Kluckhohn-Strodtbeck model.
______ 13. Gestures are universal and therefore interpreted the same in every culture.
______ 14. A bottle of liquor would be an appropriate gift to a business partner in Egypt.
______ 15. Individualism is a prerequisite for a prosperous society.
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MULTIPLE CHOICE
______ 1. All of the following are characteristics of Theory Z EXCEPT:
a. having a stable, dedicated workforce
b. putting individual differences first
c. strict decision-making hierarchies
d. mutual trust
______ 2. Which of the following is NOT a hidden language?
a. time
b. sign language
c. friendship
d. touch
______ 3. Ethnocentric attitudes usually surface in the form of:
a. patronization
b. feelings of superiority
c. stereotyping
d. all of the above
e. none of the above
______ 4. A good “corporate image” seems to be most important to:
a. Americans
b. British
c. Japanese
d. Germans
______ 5. Repatriation is often difficult because:
a. there are no formal plans for transferring employees back home
b. repatriates return home feeling personally changed by their experiences
c. often no one cares what they learned overseas
d. all of the above
e. none of the above
______ 6. Which of the following best fits the idea that “Our values are best”?
a. cultural relativity
b. isolationism
c. intercultural socialization
d. ethnocentrism
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Chapter 13 Intercultural Relations
______ 7. Whom should you spend the most time getting to know before you start talking
business?
a. Swiss
b. Indians
c. Americans
d. Germans
______ 8. The view that a person or a country can be self-sufficient and not dependent on
others is:
a. isolationism
b. ethnocentrism
c. nationalism
d. inner circle
______ 9. Which people are the most low-context?
a. Arabs
b. Italians
c. Swiss
d. Chinese
______ 10. Assigning a deadline is most likely to seem rude, pushy, and demanding in:
a. the United States
b. France
c. the Middle East
d. Spain
______ 11. The most binding verbal commitment is likely to be found among:
a. Americans
b. Englishmen
c. Arabs
d. Greeks
______ 12. As citizens of the United States:
a. we tend to know more about other countries then they know about us
b. we tend to know less about other countries then they know about us
c. we tend to know about the same as other countries know about us
d. we are more likely than citizens in other countries to speak a foreign language
______ 13. “Values are relative. Do what is right in their culture. Don’t be judgmental.”
This expresses the idea of:
a. ethnocentrism
b. pragmatic principle
c. cultural relativity
d. reverse ethnocentrism
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Chapter 13
______ 14. Japanese managers generally:
a. choose a company for life
b. move up the corporate ladder rapidly
c. move up the corporate ladder according to ability
d. all of the above
e. none of the above
Intercultural Relations
______ 15. Which of the following can organizations do to improve their effectiveness in
global settings?
a. capitalize on teamwork—downplay individual strengths
b. emphasize experience over education
c. use primarily foreign educated nationals
d. all of the above
e. none of the above
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Chapter 13 Intercultural Relations
Objective Quiz Answers
TRUE/FALSE MULTIPLE CHOICE