43.
(p. 420)
Joanne is the store manager at Glitter, a jewelry store. New merchandise has arrived
which needs to be priced and displayed soon, before the festive season. She asks all the sales
staff to stay back after work hours to get this task done. Joanne is exercising her _____ power that
she gets from her position of authority.
44.
(p. 420)
All the statements below are true about legitimate power EXCEPT:
45.
(p. 421)
_____ power exists when someone has control over the resources another person wants.
46.
(p. 421)
Leah wants to upgrade her skills and approaches Timothy, the HR manager, to try and
convince him to send her for the Advanced Negotiation and Portfolio Management Training
programme. Timothy has which of the following powers?
47.
(p. 421)
Which type of power exists when a person has control over punishments in an
organization?
48.
(p. 421)
Which type of power operates primarily on the principle of fear?
49.
(p. 421)
_____ power is generally regarded as a poor form of power to use regularly, because it
tends to result in negative feelings toward those that wield it.
50.
(p. 421)
Which type of power is derived from a person’s skill or knowledge on which others
depend?
51.
(p. 421)
Jake is well-known for his excellent diagnoses of skin-related problems. The other
dermatologists in the hospital where he works often consult him when dealing with difficult cases.
This gives Jake _____ power in the hospital.
52.
(p. 421)
_____ power exists when others have a desire to identify and be associated with a person.
53.
(p. 421)
Andrew, the Student Body President, is very popular in his college and is admired by both
the professors and students for his balanced approach to any task or issue. He is very creative
and also a good sportsman. He is a role model for all the students in the college and often leads
by example. Andrew’s popularity gives him _____ power in his college.
54.
(p. 421)
Roger Federer is an icon in tennis. Many aspiring tennis players try to emulate him.
Federer’s iconic status gives him _____ power.
55.
(p. 421)
Bill Gates commands the respect and admiration of people around the world for his
achievements in information technology as well as for his philanthropy. Many people who admire
him try to emulate his actions. He clearly wields _____ power.
56.
(p. 422)
The degree to which people have alternatives in accessing resources refers to:
57.
(p. 422)
Leaders that control resources to which no one else has access can use their power to
gain greater influence. This is associated with which of the following contingency factors?
58.
(p. 422)
Richard is the head of the finance department at Sportz Inc., a company specializing in
sports goods. He has the sole authority to grant or deny the release of funds for any marketing
strategy proposed by the marketing team in the company. Which contingency factor gives Richard
the power to influence the members of the marketing team?
59.
(p. 422)
Discretion is defined as:
60.
(p. 422)
Rebecca is the head of the primary department at La Perouse High School. She believes
that children will absorb and retain more information if they are taken on educational tours and
field trips. But the school‘s rules and policies do not encourage such activities and Rebecca feels
her endeavor to improve the children’s education is being stifled. This low degree of _____ is
reducing Rebecca’s ability to influence others.
61.
(p. 422)
Nathan is the administrative manager at Woodlands, Inc. The organizational procedures
and policies of the company prevent Nathan from implementing many of his ideas to increase
efficiency. This indicates a low degree of _____, which reduces Nathan‘s ability to influence
others.
62.
(p. 422)
_____ represents how important a person’s job is and how many people depend on that
person to accomplish their tasks.
63.
(p. 422)
Leaders who perform critical tasks and interact with others regularly have a greater ability
to use their power to influence others. These leaders are exhibiting the contingency factor called
_____.
64. Match the type of power to the suggested guideline for its use.
65.
(p. 423)
“Insisting on compliance if appropriate” is a suggested guideline for using _____ power.
66.
(p. 423)
“Avoid promising more than you can deliver” is a suggested guideline for using _____
power.
67.
(p. 423)
“Responding to infractions promptly and without favoritism” is a suggested guideline for
using _____ power.
68.
(p. 423)
“Providing evidence that a proposal will be successful” is a suggested guideline for using
_____ power.
69.
(p. 423)
“Using sincere forms of ingratiation” is a suggested guideline for using _____ power.
70.
(p. 423)
Which of the following is a suggested guideline for using coercive power?
71.
(p. 423)
Which of the following is a suggested guideline for using expert power?