Instructor Resource
Kavanagh and Johnson, Human Resource Information Systems: Basics, Applications, and Future Directions, 4e
SAGE Publishing, 2018
Chapter 12: Performance Management, Compensation,
Benefits, Payroll, and HRIS
Test Bank
Multiple Choice
1. In support of the performance management process, what serves as a basis for
performance planning for the next period while providing data for a variety of HR
decisions, including rewards, staffing, training, and other decisions affecting the
employee’s relationship with the organization?
a. performance planning
b. performance observations
c. periodic performance summaries
d. none of these
2. Which of the following statements about performance planning is NOT accurate?
a. Performance dimensions, measures, and standards are unique to each position.
b. Attempts should be made to develop common standards for employees with identical
job titles.
c. For each performance dimension, the manager must develop specific outcomes and
behaviors that will be used to measure the direct report’s performance.
d. All of these are accurate statements.
3. The set of performance measures, with ______ and ______, becomes the
performance “contract” for the period.
a. standards; goals
b. short-term; long-term goals
c. rewards; punishments
d. none of these