Chapter 12 Group and Team Dynamics
Objective Quiz Questions Name
Section/Score
TRUE/FALSE
______ 1. Primary groups are groups whose member relationships are more work-based and
task focused.
______ 2. Size of group is not important in determining group effectiveness.
______ 3. A heterogeneous group is characterized by diversity along several dimensions.
______ 4. Nominal groups have less interaction among members.
______ 5. Individual roles focus attention away from the group and its goals.
______ 6. The terms “group” and “team” can be used interchangeably.
______ 7. According to Tuckman, group development begins with the “storming” stage.
______ 8. Major determinants of group effectiveness are norms, composition, and
cohesiveness.
______ 9. Risky shift refers to the process where groups transfer responsibility to other
groups.
______ 10. We are attracted to working with others who are similar to us in opinions.
______ 11. Norms are usually written into the policy manual.
______ 12. Maintenance-related roles in groups are those that are designed to ensure
equipment is running efficiently.
______ 13. The things that people are expected to do in a particular position are called role
prescriptions.
______ 14. Concertive control refers to team members acting together to establish
mechanisms for controlling their own behavior.
______ 15. Formal groups are those associations that arise out of interaction among the
organization’s members.
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Chapter 12 Group and Team Dynamics
MULTIPLE CHOICE
______ 1. Which is NOT a factor in determining group cohesiveness?
a. the extent that goals are shared
b. the amount of interaction among group members
c. the degree of personal attraction among members
d. group performance
______ 2. The keys to group activity are:
a. interaction
b. interdependence
c. communication
d. all of the above
______ 3. Nonfunctional group behaviors include all the following EXCEPT:
a. blocking
b. self-confessing
c. role clarification
d. withdrawal
______ 4. Groups can be distinguished along all the following dimensions EXCEPT:
a. primary and secondary
b. formal and informal
c. heterogeneous and homogeneous
d. temporary and permanent
e. none of the above—all are ways groups can be distinguished
______ 5. Groups operating in virtual environments are:
a. permanent groups
b. nominal groups
c. self-managed work teams
d. none of the above
______ 6. Criteria used to assess team effectiveness include all the following EXCEPT:
a. innovation and adaptation
b. member satisfaction
c. group size
d. met goals
______ 7. Norms are:
a. group-held ideas/values
b. usually unwritten
c. usually synergistic
d. all of the above
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Chapter 12 Group and Team Dynamics
______ 8. Individual roles:
a. may be performed consciously or unconsciously
b. focus attention away from the group
c. all of the above
d. none of the above
______ 9. The ideal size of a group for maximum effectiveness is:
a. up to 5
b. up to 7
c. up to 10
d. as many as possible
______ 10. Self-managed work teams are:
a. less participative
b. less hierarchical
c. bad for employee commitment
d. none of the above
______ 11. Work groups and teams differ because:
a. teams tend to be more collaborative
b. groups have a defined set of goals
c. groups are self-sanctioning
d. none of the above
______ 12. Groupthink:
a. inhibits alternative points of view
b. creates an illusion of unanimity
c. creates a sense of infallibility
d. all of the above
______ 13. Risky shift involves responsibility for decisions:
a. being diffused across all group members
b. being given to other groups
c. not being accepted by the group
d. none of the above
______ 14. According to Tuckman, group development proceeds through:
a. 3 stages
b. 4 stages
c. 5 stages
d. 6 stages
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Chapter 12
______ 15. In Tuckman’s model of group development:
a. norming proceeds storming
b. performing proceeds storming
c. storming proceeds norming
d. none of the above
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Group and Team Dynamics
Chapter 12 Group and Team Dynamics
Objective Quiz Answers
TRUE/FALSE MULTIPLE CHOICE