123.
(p. 382–383)
Define team process. Differentiate between process gain and process loss.
124.
(p. 385–386)
Define brainstorming. Identify the rules used surrounding a brainstorming session.
Discuss why brainstorming does not work as well as individual idea generation.
125.
(p. 384–387)
Briefly describe creative behavior and decision making taskwork processes.
126.
(p. 387–388)
Discuss three specific factors that account for a team’s ability to make effective
decisions. How can these factors be used for improving team decision making?
127.
(p. 388)
Define boundary spanning and describe the activities involved in this taskwork process.
Provide an example of each activity.
128.
(p. 388–390)
Define teamwork process. Describe the three teamwork processes using
examples.
129.
(p. 391–393)
What factors influence the communication process in teams?
130.
(p. 394–397)
What are team states? Identify and briefly describe the various team states
discussed in the text.
131.
(p. 400–402)
Explain the steps organizations can take to improve team processes.
132.
(p. 394–395)
Differentiate between cohesion and potency.
133.
(p. 384, 388-389)
How are taskwork processes different from teamwork processes?
134.
(p. 391–392)
With the help of a diagram explain the communication process.
135.
(p. 392–393)
Explain how information richness influences the communication process?
136.
(p. 385, 394)
Distinguish between brainstorming and groupthink.
137.
(p. 400–401)
Cross-training and training in transportable teamwork competencies focus on
individual experiences that promote individual learning. Explain.
138.
(p. 401)
Differentiate between positional modeling and positional rotation.
139.
(p. 398–400)
Describe the effects of teamwork processes on team performance and
commitment.