70.
(p. 389–390)
Which of the following are teamwork processes?
71.
(p. 389)
Which of the following statements is true with regard to transition processes?
72.
(p. 389)
_____ processes are primarily important before and between periods of taskwork, whereas
_____ processes are primarily important as the taskwork is being accomplished.
73.
(p. 389)
Monitoring progress toward goals is a type of:
74.
(p. 389)
_____ involves keeping track of things that the team needs to accomplish its work.
75.
(p. 389–390)
Systems monitoring and helping behaviors are examples of:
76.
(p. 390)
What synchronizes team members’ activities in a way that makes them mesh effectively
and seamlessly?
77.
(p. 390)
The creative team of a fashion house is racing against a deadline to come up with the
spring collection, and the pressure is leading to frayed tempers, which is hampering the team’s
progress. This is an example of poor _____.
78.
(p. 390)
Motivating and confidence building, conflict management, and affect management are
types of:
79.
(p. 390)
Expressions that create a sense of urgency and optimism are examples of
communications that reflect which of the following processes?
80.
(p. 390)
Communications that reflect incompatibilities with respect to personal values or
preferences refer to:
81.
(p. 390)
_____ can be beneficial to teams if it stimulates conversations that result in the
development and expression of new ideas.
82.
(p. 392)
Having a cell phone conversation during a rock concert is difficult because of:
83. Many years ago, Sprint Telecommunications aired an advertisement intended to
demonstrate the clarity of reception Sprint customers could expect. The ad showed a rancher,
who had used a different company, complaining that he had ordered 100 oxen from his supplier
and instead received 100 dachshunds. The mix-up was probably due to the presence of _____ is
the communication process.
84.
(p. 392)
If you say that the information richness of a communication process is high, it means that:
85.
(p. 392)
The highest level of information richness is achieved when messages are transmitted
through _____.
86.
(p. 393)
The more communication flows through fewer members of the team, the higher the:
87.
(p. 393)
Which type of network structure in communication has the least degree of centralization?
88.
(p. 393)
Which two network structures fall between the extremes in terms of the level of
centralization?
89.
(p. 393)
In communication, the _____ network is the most effective for teams handling complex
tasks.
90.
(p. 394)
_____ refer(s) to specific types of feelings and thoughts that coalesce in the minds of team
members as a consequence of their experience working together.
91.
(p. 394)
When members of a team develop strong emotional bonds to other members of the team
and to the team itself, it refers to _____, which tends to foster high levels of motivation and
commitment to the team.
92. Navy Seals go through extremely difficult training. Those who succeed become members
of one of the most elite fighting units in the world. They trust each other completely and form
intense emotional bonds. These teams have high levels of ______.
93.
(p. 394)
In highly cohesive teams, when members try to maintain harmony by striving toward
consensus on issues without ever offering, seeking, or seriously considering alternative viewpoints
and perspectives, it refers to:
94.
(p. 394–395)
John F. Kennedy’s decision to go forward with the Bay of Pigs invasion of Cuba,
NASA’s decision to launch the space shuttle Challenger in unusually cold weather, and Enron’s
board of directors’ decisions to ignore illegal accounting practices are famous examples of _____.
95.
(p. 395)
One way to potentially prevent problems associated with cohesion is to formally institute
the role of a(n) _____, who would be responsible for evaluating and challenging prevailing points
of view in a constructive manner and also bringing in fresh perspectives and ideas to the team.
96.
(p. 395)
Which of the following refer(s) to the degree to which members believe that the team can
be effective across a variety of situations and tasks?
97.
(p. 395)
Which of the following refer(s) to the level of common understanding among team
members with regard to important aspects of the team and its tasks?