41.
(p. 384)
Mark, David, Tia, and Ashley are team members in a computer programming class. They
have been assigned the task of creating a computerized payroll system. Mark and Tia worked very
hard and created programs that worked well. David and Ashley, however, did not work as hard as
they could and created programs with numerous errors. This resulted in a payroll system which
could not be implemented. The team’s poor performance that was a result of David and Ashley
not doing their best can be termed as:
42.
(p. 384)
When members of a team exert less effort when working on team tasks than they would if
they worked alone on those same tasks, the phenomenon is called:
43.
(p. 384)
A psychology class has been assigned an individual case study project as well as a group
project. The members of the group will receive the same grade for the group project but will be
graded separately for their individual projects. Drew, Ben, Donna, and Julia are members of one
such group. Drew and Donna worked very hard on the group project. Ben and Julia, however, did
not contribute much to the group project because they felt that Drew and Donna would manage to
get good grades for the group project. They focused their efforts on their individual projects
instead. Ben and Julia’s behavior is an example of:
44.
(p. 384)
When teams engage in _____, their activities are focused on generating novel and useful
ideas and solutions.
45.
(p. 385)
_____ involves a face–to-face meeting of team members in which each offers as many
ideas as possible about some focal problem or issue.
46.
(p. 385)
Five students from KLM School have been selected to form the team that would represent
the school in the National Science contest. They must come up with a creative project. These
students first meeting was face-to-face and involved each of them suggesting as many ideas as
they could think of without analyzing or critiquing them at that timel. The activity that the students
engaged in is referred to as ______:
47.
(p. 386)
Brainstorming results in production blocking because:
Check All That Apply Questions
48. Although brainstorming is a commonly used technique to increase creativity in idea
generation, researchers have pointed out that it frequently doesn’t work as well as expected.
Which of the following reasons have been suggested as to why brainstorming doesn’t necessarily
work all that well? (check all that apply)
49.
(p. 386)
Britney, a manager in an advertising firm, was assigned a team and asked to come up with
ideas for an advertising campaign. Britney briefed her team and outlined the purpose of the
brainstorming clearly after which she asked the members to individually generate ideas and bring
their list to the next meeting. In the second meeting, the ideas were compiled, doubts clarified,
and ideas built-on after which the members were then asked to individually rank the ideas and
submit the list to Britney, who tabulated the scores and created a list of the five best ideas.
Britney adopted _____ to generate the ideas.
50.
(p. 386)
Nominal group technique decreases social loafing and production blocking—problems
with brainstorming—by:
51.
(p. 387)
_____ reflects whether members possess adequate information about their own task
responsibilities.
52.
(p. 387–388)
Which three specific factors have been found to account for a team’s ability to
make effective decisions?
53.
(p. 387–388)
Which of the following refers to the degree to which members of the team make
useful recommendations to the leader?
54.
(p. 387–388)
The marketing team of A.T. International was asked to develop the marketing
strategy for the European market. Members of the team were provided with all the information
required to make good recommendations to the leader, but failed to deliver due to their lack of
insight and poor judgment. This indicates that the marketing team had low:
55.
(p. 388)
_____ reflects the degree to which the leader effectively weighs the recommendations of
the members.
56.
(p. 388)
Rebecca and her students from the drama class have been asked to conduct a play to
raise funds for the school library. To make the play a success, Rebecca consults and enlists the
help of the Headmaster and senior teachers, while her students meet a few theater artists. They
also consult a costume designer and a dance choreographer who have agreed to help the team
with the play. Such activities involving individuals and groups who are not part of the team, are
termed as:
57.
(p. 388)
Which of the following activities are boundary-spanning activities?
58.
(p. 388)
_____ activities refer to communications that are intended to protect the team, persuade
others to support the team, or obtain important resources for the team.
59.
(p. 388)
While performing the boundary-spanning process, members who engage in ambassador
activities typically communicate with:
60.
(p. 388)
Matt, a training coordinator at ARC Technologies, and his team are organizing a workshop
for the employees. Matt is meeting the Vice President (Finance) to get support for an increase in
the budget to accommodate a session by a well-known motivational speaker. Matt, in this case, is
performing a(n) _____ activity of the boundary-spanning process.
61.
(p. 388)
Leslie, a marketing manager at the Sunshine Spa, is consulting with Tess, a dermatologist
at the spa, to explore the possibility of incorporating certain treatments as part of the spa’s
package schemes. Leslie is engaging in a(n) _____ activity of the boundary-spanning process.
62.
(p. 388)
_____ activities refer to things team members do to obtain information about technology,
competitors, or the broader marketplace.
63.
(p. 388)
Noah, a services manager at the Feelwell Health Clinic, consulted an alternative medicine
specialist to see if it is feasible to incorporate certain treatments as part of the clinic’s services.
Noah is performing a(n) _____ activity of the boundary spanning process.
64.
(p. 388)
_____ involve communications that are intended to coordinate task-related issues with
people or groups in other functional areas.
65.
(p. 388)
In a boundary-spanning process, the marketing team member who meets with an engineer
to seek information about new materials is engaging in _____.
66.
(p. 388)
Interpersonal activities that facilitate the accomplishment of the team’s work but do not
directly involve task accomplishment itself refers to:
67.
(p. 389)
Teamwork activities that focus on preparation for future work refer to:
68.
(p. 389)
The development of courses of action and contingency plans, and then adapting those
plans in light of changes that occur in the team’s environment refers to:
69. ______ involve systematic discussions and reviews of performance episodes.