Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition
SAGE Publishing, 2020
Study Questions
Chapter 12: Collective Bargaining: Structures, Strategies, and
Skills
1. What were some of the results of Wisconsin’s “Budget Repair Bill” of 2011? (457)
2. What is collective bargaining? (458)
3. What are its three phases? (458)
4. What are four types of union security provisions? (458–459)
• union shop
• agency shop
• maintenance of membership
5. What is the PERB and what role do they play? (460–461)
6. In what ways does arbitration take place? (459)
7. What criteria is used in determining the composition of the bargaining unit? (460)
8. What are some examples of “bad faith” bargaining? (461)
9. What are the three categories of issues that most negotiations fall under? (462)
10. What are some effective ways to reframe the problem with an opponent-turned-
partner? (463)
11. What is productivity bargaining? (464)
12. What is pattern bargaining? (465)
13. Concession bargaining and productivity bargaining are often referred to commonly
as what? (464–465)
14. Most states use mediation as a first step in dispute resolution. Why, in your opinion,
is this a common option? (465)
15. What are examples of “first resort” and “last resort” impasses procedures? (465–466)
16. What are criticisms of binding arbitration? (465–466)
17. What are four reform proposals for unions? What are the implications of such
reforms? (466–467)
18. What was the issue in Harris v. Quinn? (475)
19. Why is public sector bargaining at a crossroads? (471)
20. What is the difference between the “doctrine of hostility” and the “doctrine of
harmony?” (471–472)
21. What is the difference between traditional bargaining and problem-solving
bargaining? (472)
22. What is “democratic corporatism?” (475)