CHAPTER 12
1. A team-based organization was designed in the early ’60s to manufacture dog food by
(a) Ralston Purina
(b) Kennel Happy
(c) General Foods
(d) Quaker Oats
2. An ideal membership size for a team is
(a) three
(b) seven
(c) eleven
(d) twenty
3. Which one of the following characteristics is not critical in defining a team?
(a) shared leadership roles
(b) collective work produced
(c) encourage open-ended discussions
(d) measure performance of each team member
4. Critical to team success is
(a) paying all members the same
(b) understanding work requirements of each member
(c) maintaining constant review of performance of each member
(d) providing incentive rewards to most productive team members
5. Members of a team operating within a broadbanded, skill-based pay plan can receive an increase
in base pay
(a) each year
(b) when receiving a superior performance rating
(c) upon acquisition of increased kinds and levels of team-required knowledge and skills
(d) upon promotion to a more advanced team assignment
6. Which one of the following kinds of incentive plans is being used within organizations using
teams?
(a) piece rate
(b) profit sharing
(c) gainsharing
(d) stock option
In each of the following groups, make the best match between words in the column on the left and the
description or definition in the column on the right. In the blank space to the left of each term, write the
letter of the item which best matches it. Do not use an item in the right-hand column more than once
7. _____ temporary team (a) good understanding of what each team member
does
8. _____ self-managed work team (b) includes from 4-8 blocs or levels
9. _____ team characteristic (c) Designed and used principally for management
and professional employees
10. _____ broadband (d) teams of managers and professionals assigned to
resolve complex problem
11. _____ competency-based pay plan (e) kinds and levels of team-related skills acquired by
a team member
12. _____ skill-based pay plan (f) teams in an industrial setting that produce a
specific product
Chapter 12