Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
Chapter 12: Strategic Considerations in HRIS
Test Bank
Multiple Choice
1. Why was the term “eHRM” developed?
A. because technology has always had a central role in HR
B. because eHRM and HRIS have the same meaning
C. to reflect the increasing infusion of technology into HR processes and the improved
communication capabilities of these systems
D. because there is one commonly accepted definition of eHRM
2. Which of the following was NOT one of the early terms used to describe eHRM?
A. virtual HR
B. web-based HRM
C. intranet-based HRM
D. mobile HR
3. What role should information technology play in eHRM design?
A. no role
B. a role that is designed by vendors
C. a leading role
D. a facilitating role
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
4. Which of the following is NOT one of the ways that eHRM can create value?
A. cost savings
B. improved quality of service delivery
C. helping processes run more smoothly and efficiently
D. establishing a definition of value creation that is the same for every organization
5. Which of the following is a target group of eHRM?
A. vendors
B. managers
C. governments
D. all of these
6. Which of the following is a goal of all HRIS vendors?
A. providing core HR systems
B. motivating the maximum number of organizations to choose their software
C. providing niche systems for specific HR processes such as payroll and benefits
D. all of these
7. Which of the following can be a negative consequence of eHRM?
A. increased administrative burdens
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
B. greater efficiency
C. better HRM services
D. more employee engagement
8. Which of the following is a reason that eHRM is more challenging for global firms?
A. They must consider the regulations of many different countries.
B. Some countries have stringent data storage and protection laws.
C. Some countries have works councils or participation councils that have a voice in
decisions
D. all of these
9. What typically happens to eHRM innovations during an economic downturn?
A. They are increased.
B. They are reduced.
C. They stay the same.
D. There is no relationship between eHRM innovations and economic downturns.
10. Which of the following is a consequence of a clear eHRM strategy?
A. HRIS applications will not function adequately in conjunction with each other.
B. Overlap will be created between applications.
C. Users will not be clear about what the organization expects.
D. The eHRM strategy links to the overall HRM strategy and practices.
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
11. What type of organizations is most likely to use the “bureaucratic” HRM strategy?
A. organizations that operate in stable environments
B. organizations that need to react quickly to market and environmental developments
C. organizations for which high quality and innovation are important
D. all organizations
12. What type of organizations is most likely to use the “group–focused” HRM strategy?
A. organizations that operate in stable environments
B. organizations that need to react quickly to market and environmental developments
C. organizations for which high quality and innovation are important
D. all organizations
13. What type of organizations is most likely to use the “market–oriented” HRM
strategy?
A. organizations that operate in stable environments
B. organizations that need to react quickly to market and environmental developments
C. organizations for which high quality and innovation are important
D. all organizations
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
14. What is the focus of eHRM strategy for organizations with a group-oriented HRM
strategy?
A. aligning with and conforming to the existing rules and hierarchy
B. facilitating the organization’s agility
C. supporting the functionality of the specialist as much as possible
D. all of these
15. What is the focus of eHRM strategy for organizations with a market-oriented HRM
strategy?
A. aligning with and conforming to the existing rules and hierarchy
B. facilitating the organization’s agility
C. supporting the functionality of the specialist as much as possible
D. all of these
16. Which of the following is a main goal of eHRM?
A. providing cost savings and improving the efficiency of HRM processes
B. improving the strategic orientation of human resources
C. improving the quality of service to HRM clients
D. all of these
17. Which type of eHRM concerns the implementation and use of eHRM to support
HRM service processes?
A. operational eHRM
B. relational eHRM
C. transformational eHRM
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
D. virtual eHRM
18. Which type of eHRM concerns the use of eHRM to facilitate employees’ tasks by
making information readily available and their development through competency
development, performance management, and reward?
A. operational eHRM
B. relational eHRM
C. transformational eHRM
D. virtual eHRM
19. What activity should HR managers spend less time doing because of eHRM?
A. conducting basic transactions
B. focusing on transformational activities
C. thinking strategically
D. keeping an eye on what eHRM innovations are available on the market
20. How will eHRM affect the level of education required to function as an HR
professional?
A. Lower levels of education will be required.
B. The same levels of education will be required.
C. No education will be required.
D. Greater levels of education will be required.
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
21. Which of the following statements about the information technology interest and
skills of HR professionals is correct?
A. HR professionals have a high level of information technology interest and skills.
B. Information technology interest and skills will never be important to HR professionals.
C. HR professionals lack information technology interest and skills.
D. In the future, information technology interest and skills will be less important to HR
professionals.
22. Why has eHRM not led to the systematic disappearance of the HR department?
A. It is possible to outsource all HR services to an external party and deliver them
online.
B. Placing personnel data entirely outside of the organization reduces security risks.
C. Line managers have no HR responsibilities.
D. eHRM has emphasized, and strengthened the demand for, the value-added service
of personal interaction.
23. Which of these is not an ethical or privacy-related question about the use of smart
devices to measure employee stress?
A. Is it desirable to continuously monitor?
B. What are the implications for employee privacy?
C. Could it bring about an actual learning organization?
D. Does the organization have the authority to monitor employee activities outside the
workplace?
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
24. What type of organization is heavily using AI-enabled eHRM processes now?
A. larger government organizations
B. catering companies
C. cleaning companies
D. organizations in the high-tech sector
True/False
1. The terms “HRIS” and “eHRM” are synonyms.
2. “eHRM” is an umbrella term for all possible integration mechanisms between
strategic HRM, plans, practices, and information technology and its implementation in
organizations to create value for organizational activities aimed at employees and
managers.
3. Technology has an impact whether or not it is actually used.
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
4. A technologically driven eHRM approach does not guarantee an effective
implementation.
5. In many countries, payroll data are considered private and may be accessible to the
employee but not to management.
6. A “market-oriented” strategy suits organizations for which high quality and innovation
are important.
7. With a group-oriented HRM strategy, an eHRM strategy will focus on supporting the
functionality of the specialist as much as possible.
8. Because of eHRM, the transactional importance of HRM has diminished.
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
9. eHRM innovations have made it possible to collect and analyze much more HRM
data than was previously possible.
10. Artificial intelligence (AI) cannot replace human actions.
Essay
1. How can eHRM have positive effects on HR?
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
2. How do laws and regulations affect eHRM?
3. What are the three types of eHRM and how is each one defined?
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
4. How are smart devices influencing eHRM?
5. How is artificial intelligence (AI) influencing eHRM?
Johnson, Human Resource Information Systems, 5e
SAGE Publishing, 2021
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