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33. Which of the following responsibilities is specifically associated with the HR function of
support for strategy?
34. Which of the following refers to the process of getting detailed information about jobs?
35. Job design is the process of:
36. At Smartech, a company dealing in software products, employees often complain about
the lack of clarity regarding the tasks they are required to perform. Often there are two employees
working on overlapping tasks, while some tasks are not designated to any employee. Though
employees are satisfied with the pay and work culture, this aspect of their work environment has
led to a lot of conflict in the workplace. From the information provided, this complaint of the
employees can be closely linked to which of the following HR functions?
37. Which of the following is responsible for the shift in the job trend, from the use of
narrowly defined jobs to the use of broadly defined jobs in organizations?
38. Which of the following refers to the process through which an organization seeks
applicants for potential employment?
39. The process by which the organization attempts to identify applicants with the necessary
knowledge, skills, abilities, and other characteristics that will help the organization achieve its
goals is referred to as _____.
40. _____ is a planned effort to enable employees to learn job-related knowledge, skills, and
behavior.
41. The HR function of _____ involves acquiring knowledge, skills, and behavior that improve
employees’ ability to meet the challenges of a variety of new or existing jobs, including the client
and customer demands of those jobs.
42. If a company, as part of its job redesign program, plans to set up teams to manufacture
products, which of the following programs might it offer to help employees learn the ins and outs
of effective teamwork?
43. The process of ensuring that employees’ activities and outputs match the organization’s
goals is called _____.
44. The employees at Edifice Financials often complain that they are not provided feedback
on their performance. They feel that they do not get proper information as to how they have
performed and the areas in which they need to improve. They also claim that the performance
goals are vague and not measurable. Which of the following HR functions does Edifice Financials
need to specifically improve upon to resolve this complaint put forth by its employees?
45. Which of the following HR functions includes preparing and distributing employee
handbooks that detail company policies and, in large organizations, company publications such as
a monthly newsletter or a Web site on the organization’s intranet?
46. When employees of an organization feel they have been discriminated against, see safety
hazards, or have other problems and are dissatisfied with their supervisor’s response, they may
turn to the HR department for help. Addressing such problems suitably is part of the HR function
of:
47. The HR function of maintaining positive employee relations primarily includes:
48. How does establishing and administering policies help organizations?
49. _____ refers to the use of quantitative tools and scientific methods to analyze data from
human resource databases and other sources to make evidence-based decisions that support
business goals.
50. Under the principle of "employment at will", the employer may terminate employment:
51. Evidence-based HR is defined as the:
52. The process of identifying the numbers and types of employees the organization will
require in order to meet its objectives is known as:
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