Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
55) Austin Reed is a graduate student helping to organize a study on individual job satisfaction.
The study focuses on the top five causes of satisfaction or dissatisfaction on the job. His
department is surveying 200 individuals in 100 different types of organizations. Austin is most
likely a graduate student in the department of ________.
A) psychology
B) anthropology
C) political science
D) entomology
E) archaeology
56) You are bringing together faculty from different behavioral disciplines to author a new
textbook in organizational behavior. Represented are professors from psychology, sociology,
social psychology, anthropology, political science, and industrial engineering. Which faculty
member is most likely to furnish information about personality, learning, and motivation?
A) sociology
B) psychology
C) anthropology
D) political science
E) industrial engineering
57) Myriam is analyzing the gender roles of men and women in management in the United States
and comparing them to the gender roles in management in Japan. She is surveying fifty male and
fifty female managers in each country to compare their daily behavior. Myriam's study
exemplifies how ________ contributes to OB.
A) anthropology
B) psychology
C) archaeology
D) political science
E) corporate strategy
58) One major study area of social psychology is change, how to implement it, and how to
reduce barriers to its acceptance.
59) While sociology focuses on the individual, psychology studies people in relation to their
social environment or culture.
60) Psychology seeks to measure, explain, and sometimes change the behavior of humans and
other animals.
61) Entomology is the study of societies to learn about human beings and their activities.
62) How have the fields of psychology and sociology contributed to our understanding of
organizational behavior?
63) Compare and contrast the fields of psychology, social psychology, and sociology.
64) Which of the following is true regarding contingency variables?
A) They refer to situational factors that moderate the relationship between two or more variables.
B) They make simple, accurate, and sweeping generalizations about concepts in organizational
behavior.
C) They indicate that everyone is motivated by money and financial perks.
D) They refer to scientific factors which are based on universal truths.
E) They remain constant irrespective of any change in the environment.
65) Raymond Mayer is conducting a study on discrimination against campaign activists based on
gender. In his study, he noted that male executives who visited Indonesian villages to promote
the use of renewable energy received a highly positive response. In contrast, women who visited
the same villages received an antagonistic response. However, Mayer stated that his findings
only applied to villages. In this study, the presence of a village is considered a ________
variable.
A) global
B) general
C) dependent
D) non-reactive
E) contingency
66) ________ variables are variables that moderate the relationship between two or more
variables.
A) Global
B) General
C) Dependent
D) Non-reactive
E) Contingency
67) Human beings are simple in nature and, thus, simple, universal principles explain all kinds of
organizational behavior.
68) Organizational behavior cannot offer reasonably accurate explanations of human behavior or
make valid predictions.
69) Why do only a few absolutes apply to organizational behavior?
70) A key issue for managers in good economic times is ________.
A) employee stress
B) how to retain employees
C) employee decision making
D) helping employees cope
71) Which of the following is a result of globalization?
A) organizations being bound by national borders
B) lower production of goods in developing nations
C) highly homogeneous workforce
D) shared social value among all cultures
E) jobs moving to nations with low-cost labor
72) Managers who oversee the movement of jobs to countries with low-cost labor are most likely
to ________.
A) provide poor customer service to the majority of global customers
B) face the difficult task of balancing the interests of different groups
C) manage a culturally homogeneous workforce
D) operate in niche markets
E) lose competitive advantage by exporting jobs
73) The bookselling industry was revolutionized by ________.
A) Mintzberg's Theory of Management
B) evidence-based management
C) Luthan's findings on management behavior
D) intuition
E) the availability of Big Data
74) Gould Furniture is one of the leading furniture companies in Indonesia. In the past, the
company had a homogeneous workforce of Indonesian employees. The company is desperate to
cut operating and manufacturing costs and, hence, is considering outsourcing part of the
manufacturing process to low-cost Vietnam. However, local community leaders across the
country are strongly opposing this decision. They believe that exporting jobs to other countries is
detrimental to their country in every way possible. Which of the following, if true, is the flaw in
the local community leaders' opinion?
A) The country has one of the lowest rates of employment in Asia.
B) Over 85 percent of Indonesia's revenue comes from agriculture.
C) The furniture market contributes to 20 percent of deforestation in the country.
D) The government of Indonesia provides substantial subsidies to start-up companies.
E) Gould Furniture has alliances with local furniture companies in Vietnam.
75) ________ refers to the heterogeneity of organizations in terms of gender, age, race, ethnicity,
sexual orientation, and inclusion of other diverse groups.
A) Workforce associability
B) Workforce diversity
C) Cultural similarity
D) Organizational congruity
E) Operational homogeneity
76) A common characteristic of service jobs is that they ________.
A) need substantial interaction with an organization's customers
B) offer much higher pay in comparison with other non-service jobs
C) have fewer working hours than other jobs
D) require very little job knowledge compared to other jobs
E) provide more perks and benefits to employees
77) Which of the following is an example of a position in a service job?
A) human resource executive
B) administrative executive
C) flight attendant
D) environmental campaigner
E) production line worker
78) Which of the following is not a reality for today's workforce?
A) Many workers never get away from the virtual workplace.
B) Organizations are asking employees to put in longer hours.
C) Employees have fewer outside commitments.
D) Issues related to well-being have dropped as the number of employees who work at home
rises.
E) The line between work and non-work time has become blurred.
79) Recent studies show ________.
A) the line between work and non-work is becoming less blurred
B) most employees are achieving a better work-life balance
C) money and recognition define career success above all else
D) the majority of men and women rank autonomy as the number one indicator of career success
E) attaining a balance between personal life and work is a primary career goal
80) Which of the following terms best describes organizations that allow people to communicate
and work together even though they may be thousands of miles apart?
A) networked organizations
B) hierarchical organizations
C) matrix organizations
D) stable organizations
E) flat organizations
81) Which of the following is the major challenge for managers in a fully networked
organization?
A) eliminating the need for paper communication by relying entirely on e-mail, file transfers, and
the like
B) retaining team members who can easily move to another employer when demand for their
services changes
C) managing contract and temporary workers
D) maintaining a "virtual office" through the use of computers, interoffice networks, and the
Internet
E) managing people who work together but are geographically separated
82) Christopher Richardson works as a graphic designer in Sydney. He often coordinates with
colleagues working in Germany. In addition, he interacts with clients across the globe. Which of
the following is most likely to facilitate his communications with clients and colleagues?
A) ergonomic cubicle
B) lateral thinking
C) sensemaking
D) systems thinking
E) networked organization
83) Which of the following is true regarding work-life balance for a majority of men and women
in a recent survey?
A) Work-life balance was more important than money, recognition, and autonomy.
B) Money was cited as more important that work-life balance.
C) Work-life balance was more important than money, but less important than recognition.
D) Work-life balance was more important than recognition and autonomy, but money was cited
as the most important.
E) Recognition was cited as the most important, followed by work-life balance, and then money.
84) Which of the following is true regarding positive organizational scholarship?
A) It involves monitoring negative practices in organizations and rectifying them.
B) It deals with how employees should analyze weaknesses and convert them into strengths.
C) It studies how organizations develop human strengths, foster vitality, and unlock potential.
D) It dwells on limitations that an organization faces and how it can turn them into opportunities.
E) It involves scrutinizing loopholes in organizational practices and filling gaps in processes.
