Berman, Bowman, West, & Wart, Human Resource Management in Public Service, Sixth Edition
SAGE Publishing, 2020
Study Questions
Conclusion: The Future as Opportunity, Not Destiny
14.
How has
public
service changed so far from the 20th century to the 21st
century?
(495)
2.
What
are
two societal changes that are now under way? (495)
3.
When are quality, productivity, and citizen service usually sacrificed? (495)
4.
What are the four philosophical transcendentals that Tom Morris suggested
should be used to run a modern organization? (499ff.)
5.
How does a calling differ from a job or a career? (501)
6.
List some values characteristic of public service. (502)
7.
Explain what you think Joanne Ciulla means in saying, “When commitment
is reduced to time at work, loyalty to something one pays for, and trust to
8.
What is the purpose of government? What is not? (505)
9.
How has the concept of paradox aided in your understanding of public
human resource management?
10.
What do you consider to be three of the most important aspects of public
human resource management? Why?