Instructor Resource
Kavanagh and Johnson, Human Resource Information Systems: Basics, Applications, and Future Directions, 4e
SAGE Publishing, 2018
Chapter 4: The Systems Development Life Cycle and HRIS
Needs Analysis
Test Bank
Multiple Choice
1. The process of thoroughly gathering, prioritizing, and documenting an organization’s
HR information requirements is a ______.
a. needs analysis
b. business case requirement
c. planning analysis
d. workflow chart
2. Which of the following is NOT a stage of the needs analysis process?
a. observation
b. implementation
c. evaluation
d. reporting
3. Data collection methods for the needs analysis include ______.
a. interviews
b. surveys and online tools
c. organizational archives
d. all of these
4. During the ______ phase of the system development life cycle, an organization’s
current capabilities are documented, new needs are identified, and the scope of an
HRIS is determined.
a. planning
b. analysis
c. implementation
d. maintenance
True/False
1. The gap analysis is a process of comparing an organization’s needs against its
current capabilities.
2. SDLC refers to the process of system documentation for a new system.
3. The ongoing maintenance of a new HRIS is NOT included within an SDLC project.
4. Senior management maintains a “hands off” position when others are implementing a
new HRIS
5. The needs analysis is synonymous with business requirements definition.
Essay
1. Why is it important for senior management to be involved in a new implementation
project?
2. Why are person-to-person interviews more effective than handing out
questionnaires?
3. What are a few different ways to conduct a needs analysis interview?
4. Define three of the five phases of the typical system development life cycle (SDLC)?