55) What is succession planning? How has succession planning changed in recent years?
56) The systematic process of determining the skills, duties, and knowledge required for
performing jobs in an organization is referred to as a job ________.
A) description
B) specification
C) qualification
D) analysis
57) Which term refers to a group of tasks that must be performed if an organization is to achieve
its goals?
A) occupational specialty
B) job
C) position
D) post
58) Which of the following refers to the collection of tasks and responsibilities performed by one
person?
A) job
B) position
C) job cluster
D) workgroup
59) In a workgroup consisting of a supervisor, two analysts, and four clerks, how many jobs and
positions are involved?
A) 3 jobs; 7 positions
B) 6 jobs; 1 position
C) 7 jobs; 3 positions
D) 1 job; 6 positions
60) Jessie, an HR specialist, has been assigned the task of performing a job analysis for a new
position created at the firm. Which of the following questions is LEAST relevant to the job
analysis that Jessie will conduct?
A) Where is the job to be accomplished?
B) What qualifications are needed to perform the job?
C) When is the job to be completed?
D) What is the national hourly rate for this job?
61) Why are most job analyses conducted?
A) creation of new jobs
B) obsolescence in jobs
C) changes in the nature of jobs
D) requirements of upper management
62) Job analysis information is used to prepare ________.
A) job requisitions
B) budget reports
C) job specifications
D) corporate assessments
63) A document that provides information regarding the tasks, duties, and responsibilities of the
job is referred to as a ________.
A) job analysis
B) job description
C) job specification
D) job document
64) Which of the following provides the minimum acceptable qualifications that a person should
possess to perform the job?
A) job title
B) job description
C) job specification
D) job evaluation
65) How does job analysis primarily benefit an HR manager?
A) improves public relations
B) adheres to federal standards
C) provides guidelines for staffing
D) outlines labor negotiation requirements
66) Job description information benefits HR management in all of the following ways EXCEPT
________.
A) supporting the legality of employment practices
B) specifying safety and health issues
C) mandating staffing diversity
D) identifying training needs
67) Which document clarifies the importance of a well–prepared job analysis?
A) Federal Register # 12
B) Uniform Guidelines on Employee Selection Procedures
C) EEOC Register of Guidelines
D) OFCCP Federal Register
68) All of the following EXCEPT ________ are included in job specifications.
A) knowledge
B) skills
C) responsibilities
D) abilities
69) What studies are conducted to determine how long it takes for a task to be performed?
A) job analysis
B) work measurement
C) job evaluation
D) work process
70) Which of the following is NOT a fundamental component of the job analysis process?
A) identifying relevant machines, tools, and equipment
B) identifying relevant laws
C) identifying tasks
D) identifying exclusively the necessary knowledge, skills, and abilities
71) In which of the following occupations would observation be the least useful method of job
analysis?
A) forklift operator
B) financial analyst
C) assembly line worker
D) baggage handler
72) Monica is an HR manager who needs to conduct a job analysis quickly and economically.
Which method should Monica use?
A) questionnaire
B) observation
C) interview
D) employee recording
73) A ________ is a comprehensive job analysis approach that concentrates on the interaction
between the work, the workers, and the organization.
A) functional job analysis
B) position analysis questionnaire
C) guidelines-oriented job analysis
D) fundamental analysis schedule
74) Mario, an HR specialist at General Motors, needs to conduct a job analysis for the position of
an assembly line operator. Which job analysis method would be most appropriate for Mario to
use?
A) simulation
B) observation
C) benchmarking
D) employee recording
75) Mario, an HR specialist at General Motors, needs to conduct a job analysis for the position of
a financial analyst position. Which job analysis method is LEAST appropriate for Mario to use?
A) interview
B) employee recording
C) questionnaire
D) observation
76) The HR department at Top Choice Manufacturing has been asked to collect job analysis
information about general worker behaviors rather than tasks. Which job analysis method would
be most appropriate?
A) position analysis questionnaire
B) functional job analysis
C) personal interview
D) observation
77) Which of the following is a TRUE statement regarding job analysis methods?
A) A single analysis method is typically used to ensure consistency.
B) Analysts often use a combination of methods for accurate job descriptions or specifications.
C) Questionnaires minimize employee exaggeration.
D) Observation is the best method for all jobs.
78) The people who participate in job analysis should include, at a minimum, the employee and
the ________.
A) immediate supervisor
B) human resource manager
C) human resource department
D) job analysis committee
79) Outside consultants would most likely be hired to conduct job analyses when an organization
________.
A) is unusually large
B) is highly profitable
C) lacks technical expertise
D) lacks global sales offices
80) The person who conducts job analysis is interested in gathering ________.
A) data on what is involved in performing a particular job
B) information about the competitive marketplace for talent
C) information about what it’s like to work for a particular company
D) data to reveal hiring trends in various industries
81) Using questionnaires is typically a quick, economical job-analysis method.
82) The observation method is primarily used to gather information when mental skills play a
dominant role in a job.
83) The structure of job analysis questionnaires eliminates the possibility of employees
exaggerating their tasks and responsibilities.
84) Job planning is the systematic process of determining the skills, duties, and knowledge
required for performing jobs in an organization.
85) A job consists of a group of tasks that must be performed for an organization to achieve its
goals.
86) A position may require the services of ten to twelve people depending on the size of the
organization.
87) In a workgroup consisting of a supervisor, two senior clerks, and four data processing clerks,
there are three jobs and four positions.
88) Job analysis is most often performed because of changes in the nature of jobs.
89) Social context is relevant information collected during many job analysis efforts.
90) What are the primary reasons for conducting a job analysis? What individuals in an
organization typically conduct the job analysis?
91) Why is it important in today’s business environment to have a sound job analysis system?
What methods are available for collecting job analysis data?
92) What document should provide concise statements of what employees are expected to do on
the job and indicate what employees do, how they do it, and the conditions under which the
duties are performed?
A) job specification
B) job description
C) job identification
D) job evaluation
93) Which of the following is LEAST likely to be included in a job description?
A) major duties performed
B) percentage of time devoted to each duty
C) performance standards to be achieved
D) specific details about benefits and compensation
94) Which section in the job description includes the job title, the department, the reporting
relationship, and a job number or code?
A) job summary
B) job identification
C) duties performed
D) job specification
95) The job identification section of the job description includes the ________.
A) required skills of the job
B) size of company
C) reporting relationship
D) primary duties and tasks
96) Which of the following helps ensure that a job description does NOT become obsolete?
A) providing the job requisition number
B) including the job analysis date
C) providing an overview of the job
D) listing the major job duties
97) In the job description, which element provides a concise overview of the job?
A) job summary
B) job identification
C) purpose statement
D) performance standards
98) All of the following are items typically included in the job specification EXCEPT ________.
A) educational requirements
B) required compensation
C) physical capabilities
D) personality traits
99) The primary reason for reviewing job analysis results with employees is to ________.
A) ensure that they are accurate, clear, and understandable
B) comply with state laws
C) negotiate their salary
D) comply with union requirements
100) The Standard Occupational Classification (SOC) does ________.
A) reflect actual changes in the nature or organization of work activities in the economy
B) allow organizations to seek greater recognition for their members’ occupations
C) allow organizations to seek a higher profile for their members’ occupations
D) all of the above
101) What is a comprehensive government-developed database of worker attributes and job
characteristics?
A) G*NET
B) Job Identification Network
C) O*NET
D) Job Analysis System