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104) According to research, what characteristic is most frequently shared by firms that receive
high rankings for corporate social responsibility?
A) encouraging employees to participate in civic activities
B) requiring managers to understand ethics laws
C) promoting integrity through ethics training
D) linking compensation to ethical behaviors
105) The concept of ________ has evolved from the traditional view of corporate social
responsibility.
A) social scaffolding
B) planetary progressivism
C) work-life balance
D) corporate sustainability
106) A sustainable corporation is capable of continuing ________.
A) in today's marketplace
B) in the marketplace of the future
C) not only in today's marketplace but also in the marketplace of the future
D) none of the above
107) In a business sense, one can think of corporate sustainability as providing ________.
A) long-term profitability
B) short-run cash flow
C) intermediate tax breaks
D) just-in-time inventory management
108) ________ is a business and investment approach that strives to use the best business
practices to meet the needs of current and future shareholders.
A) Corporate social responsibility
B) Corporate sustainability
C) First-in, first-out inventory management
D) Cash-flow maximization
109) Sustainability has been an integral part of ________ for more than 65 years.
A) McDonald's
B) Home Depot
C) JP Morgan Chase
D) Johnson & Johnson
110) The philosophy of sustainability at Dow Chemical is exemplified by the slogan ________.
A) "Better living through chemistry."
B) "If you can't do it better, why do it?"
C) "If we don't do it, somebody else will."
D) "With chemicals, there's no such thing as a bad day."
111) Ethics training should ________.
A) start at the bottom and move upward through all organizational levels
B) focus only on the employees who deal with the public on a day-to-day basis
C) begin at the top and continue through all levels of the organization
D) start with mid-level management and move laterally through the organization
112) What percentage of the S&P 500 Index companies reported having an active sustainability
program in place in 2016?
A) 75%
B) 81%
C) 43%
D) 90%
113) Before the 2010 oil spill in the Gulf of Mexico, British Petroleum (BP) had ________.
A) provided sustainability training to its oil rig workers
B) been fined more than $100 million for safety violations
C) never claimed to be anything more than an oil company
D) invested billions in stronger safety protocols on its drilling rigs
114) Which of the following companies announced that it would double its green technology
research expenditures and "make money doing it"?
A) General Electric
B) Burger King
C) Procter & Gamble
D) Hewlett-Packard
115) According to the World Commission on Environment and Sustainability, the narrow
definition of sustainability is ________.
A) meeting the needs of the present without compromising the ability of future generations to
meet their own needs
B) foregoing the needs of the present to enhance the ability of future generations to meet their
own needs
C) meeting the needs of the present without considering the ability of future generations to meet
their own needs
D) pursuing the needs of the present while assuming that future generations will do the same
116) The model in which environmental, social, and economic responsibilities are satisfied
concurrently is known as ________.
A) corporate social responsibility
B) global activism
C) giving back to the planet
D) restoration and revivification
117) Over the years, Procter & Gamble has pursued programs in all of the following areas
EXCEPT ________.
A) strip mining in Eastern Kentucky
B) employment opportunities for women and minorities
C) environment-protection technology
D) involvement in civic activities and the political process
118) A global organization known as ________ helps member companies achieve success in
ways that respect ethical values, people, communities, and the environment.
A) Global Businesses United for Change
B) World Commission on Sustainability
C) Socially Responsible Corporate Citizens
D) Business for Social Responsibility
119) In his book Capitalism and Freedom, Milton Friedman argues that ________.
A) doing well while doing good is an essential corporate mantra
B) socially responsible behavior adds to the corporation's bottom line
C) corporations are responsible for the environment, society, and profits
D) the only social responsibility of business is to increase profits
120) According to the FSGO, firms must provide ethical training to employees.
121) Ethics training for global firms requires accurate translations as well as localization.
122) Surveys indicate that most companies link employee bonuses to ethical performance.
123) Corporate social responsibility (CSR) is the implied, enforced, or felt obligation of
managers, acting in their official capacity, to serve or protect the interests of groups other than
themselves.
124) According to the Nobel-Prize-winning economist, Milton Friedman, the only social
responsibility of a business is to increase its profits.
125) Many organizations today refer to the "triple bottom line" suggesting that attention is now
being paid to social and environmental concerns as well as economic issues.
126) Procter & Gamble has served as a leader in corporate social responsibility by developing
and implementing environment-protection technology and encouraging employees to participate
in civic activities.
127) An organization's middle managers usually initiate a corporation's approach to social
responsibility.
128) Corporate social responsibility is the model in which the pursuit of profit is replaced by the
pursuit of social and environmental goals.
129) According to the World Commission on Environment and Sustainability, when a company
creates wealth for its shareholders, society as a whole will also benefit.
130) Before the 2010 oil spill in the Gulf of Mexico, British Petroleum promoted itself as being
ecofriendly, stating that BP stood for "Beyond Petroleum."
131) Identify and discuss the arguments against corporate social responsibility.
132) What role should ethics training play in a corporation's overall strategy?
133) After more than 15 years of corporate social responsibility programs, Bangladesh's garment
workers are ________.
A) paid a living wage
B) among the worst paid in the world
C) offered benefits, such as health care and paid vacations
D) some of the best paid workers in the world
134) Corporate social responsibility and corporate sustainability are unrelated terms.
135) In a narrow sense, the term "sustainability" can be defined as meeting the needs of the
present without compromising the ability of future generations to meet their own needs.
136) What is corporate social responsibility (CSR)? Identify and discuss the characteristics of a
CSR company.
137) Identify the term "sustainability" and discuss its role in business.
138) Which term refers to a systematic assessment of a company's activities in terms of social
impact?
A) managerial appraisal
B) social audit
C) social responsibility metric
D) ethics audit
139) Which of the following is NOT a topic included in the social responsibility audit focus?
A) open communication
B) treatment of employees
C) leadership
D) management structure
140) Which of the following is NOT one of the types of social audits currently being utilized?
A) simple inventory of activities
B) analysis of social and cultural norms
C) compilation of socially relevant expenditures
D) determination of social impact
141) Which of the following would NOT be considered a socially oriented activity for a firm?
A) ADA adherence
B) minority training
C) corporate giving
D) pollution control
142) According to your textbook, the ideal social audit would involve ________.
A) presenting an inventory list of socially responsible activities
B) calculating socially relevant expenditures
C) determining the true benefits to society of any socially oriented business activity
D) adding terms and definitions to the lexicon of socially responsible behavior
143) A social audit is a systematic assessment of a company's activities in terms of its social
impact.
144) The ideal social audit lists socially responsible activities and how much each one costs.
145) A typical social audit in a business focuses on corporate revenues, cash flows, and retained
earnings.
146) To restore trust from negative publicity of corporate misdeeds, businesses need to only
conduct financial audits.
147) Public and voluntary sector organizations are trying to assess their social performance
systematically.
148) Generally only two types of social audits are being used.
149) Pollution control and corporate giving is included in the listing of socially oriented
activities.
150) What is the purpose of a social audit? What methods are available to firms that want to
conduct social audits?
