1) Which management structure is popular in developing countries?
a. Dominant
b. Shared
c. Split
d. Rotating
2) The strategic approach to multinational management
a. Involves the development of one strategy for all countries
b. Focuses on the skills and aptitudes that the next generation of global managers will
need
c. Is concerned with developing strategies that deal with operating in more than one
country and culture
d. None of the above
3) Multinational management is
a. A strategy of developing similar strategies for different countries
b. The trend of business expanding beyond local boundaries
c. The formulation and design of management systems to successfully take advantage
of international opportunities and respond to international threats
d. None of the above
4) In most collectivist cultures, performance appraisals
a. Follow similar patterns to the US legal requirements
b. Are often communicated subtly, such as by a manager ignoring a worker
c. Favor and open and honest dialogue regarding performance
d. Are more formal than in individualistic cultures
5) When a society expects that while men should work outside, and women ideally stay
at home, this exhibits which of the following features?
a. Need for domestic products
b. Open societies
c. Growing levels of industrialization and economic development
d. Strict division of society by gender
6) Which of the following is NOT one of the ways to modify a website to make it
global?
a. All company websites should first show the corporate website in the home country
b. Provide a prominent list of languages used by the company’s web site
c. Provide the firm’s privacy statements in all local languages
d. Provide a culturally-sensitive website
7) An entry wedge is
a. A strategic competitive advantage for breaking into the established pattern of
commercial activity
b. A competitive opening in an industry
c. A strategy used by only new companies
d. None of the above
8) All of the following are true about the Exchanging Information and the First Offer
Step of the International Negotiation process EXCEPT
a. Both parties exchange information on their needs for the agreement
b. Parties exchange information that is task-related
c. Both sides usually present their final offer
d. Both sides present offers that often differ from what they hope to achieve eventually
9) All the following are true about work centrality EXCEPT
a. High levels of work centrality may lead to dedicated workers and more effective
organizations
b. Higher levels of work centrality closely match average number of hours worked in a
country
c. High levels of work centrality in Japan have been physically and psychologically
stressing to middle-aged managers
d. It represents the function of work in an organizational culture
10) Which motivation theory proposes that if a pleasurable consequence follows a
behavior, then the behavior will continue and if an unpleasant consequence follows a
behavior, the behavior will stop?
a. Needs theory
b. Expectance theory
c. Equity theory
d. Reinforcement theory
11) Which of the following religions has strict gender roles and also prohibits
multinationals from paying or receiving interest on transactions?
a. Islam
b. Buddhism
c. Christianity
d. Jainism
12) The degree of formal communication refers to
a. Whether people speak directly or indirectly
b. Communication without words
c. Communication through formal body movements
d. None of the above
13) The recommended leadership style for a country low on power distance and low on
uncertainty avoidance is
a. The democrat – supportive, participative, and achievement
b. The master – directive and supportive
c. The professional- directive, supportive, and participative
d. The boss- directive
14) The liabilities of size for small businesses imply that
a. Small businesses can grow as a result of going international
b. Being small often means it may be more difficult to obtain necessary resources
c. Small size creates only limited liability
d. Small and new businesses can only succeed by exporting
15) Small businesses can potentially have more advantages than larger businesses in the
global economy because
a. Small companies can change quickly to take advantage of opportunities in new
markets
b. Larger companies have more slack resources to absorb risk
c. Small companies require a lot of travel from their CEOs
d. Small companies have more access to resources
16) Union membership density refers to
a. The number of unions in any country
b. The proportion of workers who belong to unions in a country
c. The proportion of white collar workers/professional who belong to unions in a
country
d. The proportion of unions to companies in a country
17) All of the following statements are true about the worldwide matrix structure
EXCEPT
a. To balance the benefits produced by geographic and product structures and to
coordinate a mixture of product and geographic subunits, some multinationals create a
worldwide matrix structure
b. Unlike most hybrid organizations, the worldwide matrix structure is a symmetrical
organization
c. It has unequal lines of authority for product groups and for geographic divisions
d. The matrix structure works well only when there are near equal demands from the
environment for local adaptation and for product standardization with its associated
economies of scale
18) The range of feelings outwardly expressed in society refers to the cultural
dimension of ________.
a. Uncertainty avoidance
b. Universalism vs. particularism
c. Neutral vs. affective
d. Diffuse vs. specific
19) Which of the following is NOT true regarding the use of control options by most
multinationals?
a. Most multinationals use several types of coordination mechanisms
b. Multinationals with export departments have very high need for coordination
c. Matrix and transnational structures have very high needs for coordination
d. For transnational networks, teams are increasingly virtual with members seldom
meeting face-to-face
20) Conducting business similarly throughout the world, and locating company units
wherever there is high quality and low cost is
a. The global-local dilemma
b. The global integration solution
c. The local responsiveness solution
d. The multidomestic solution
21) Which of the following payments would the Foreign Corrupt Practices Act allow?
a. Payments made under duress to avoid injury or violence
b. Small payments to encourage officials to do their legitimate and routine jobs
c. Payments that are considered lawful in the country
d. All of the above are allowed
22) An entrepreneur
a. Creates new ventures that seek profit and growth
b. Is seldom the primary force behind a company’s decision to go international
c. Can accurately predict the risks and uncertainties of his/her ventures
d. Faces less uncertainty than a multinational
23) The degree to which people have privileged access to resources and positions
within societies is
a. An indication of social inequality
b. The same around the world
c. Has no implications for multinationals
d. All of the above
24) Which strategy attempts to balance advantages from three other multinational
strategies?
a. Regional
b. Multidomestic
c. Transnational
d. International
25) The value chain
a. Represents a generic strategy
b. Represents all the activities that a firm uses to market and deliver its products
c. Represents all the activities that a firm uses to design, produce, market, deliver, and
support its products
d. None of the above
26) Which of the following motivation theory suggests that only some people have the
need to win in competitive situation or to exceed excellence standards?
a. Expectancy theory
b. Motivator-hygiene theory
c. Achievement-motivation theory
d. Reinforcement theory
27) Knowledge that usually resides within employees and is dependent on the
organizations culture and context is
a. Explicit knowledge
b. Knowledge management
c. Tacit knowledge
d. None of the above
28) Define national context. Explain how national context influences organizations.
29) What are some major philosophies of each of the world’s major religions? Pick two
religions and discuss how they affect the business environment.
30) You work for a small company that has an innovative low-cost production method
for laser disks. A Japanese firm approaches your CEO to license the technology. The
CEO asks you to write a report detailing the risks and potential benefits of this deal.
What will you include in the report and why?
31) What are some of the major factors a company needs to take into consideration
when setting up a global e-business? Why do companies with already established
international brick and mortar units have an advantage in setting up global e-business
compared to firms with no international presence?
32) Identify the components of HRM and describe how they differ for IHRM.
33) What are some of the difficulties of assessing IJV or ICA performance? How do
these differ for companies with different strategic goals?
34) What is knowledge management? Distinguish between the types of knowledge.
35) Compare and contrast the appraisal and compensation systems in the U.S. and more
collectivist culture nations. Discuss legal and cultural problems that multinational
managers might face using a collectivist approach to these systems in the U.S. and
using a U.S. approach in more collectivist cultures.
36) What is the transnational-network structure? Discuss some costs and benefits of
having a transnational network structure. Under what situation would a
transnational-network be appropriate?