Supervisors are likely to have higher-performing and more satisfied employees if they
match ________ with compatible jobs.
A) work skills
B) aptitudes
C) perseverance
D) personality types
E) work schedules
The inability to explain leadership solely from traits and skills has led researchers to
look at the behaviors and ________ that specific leaders exhibit.
A) aptitudes
B) abilities
C) styles
D) competence
E) knowledge
A written document that identifies the entrepreneur’s vision and describes the strategy
and
operations of a new venture by laying out the proposed goals and activities is a(n)
________.
A) decision tree
B) business plan
C) strategic plan
D) operating plan
E) pro forma plan
Which of the following is a characteristic of an effective control system?
A) strict criteria
B) emphasis on the status quo
C) understandability
D) pre-established standards
E) value-chain standards
How often should an informal performance appraisal be conducted?
A) day to day
B) at least once a year
C) twice a year
D) on the anniversary date of the employee
E) once a month
Supervisors increase ________ when they get the same output with fewer resources.
A) stress
B) profit
C) power
D) efficiency
E) quality
Leadership skills that focus on your ability to work with, understand, and motivate
those people around you are ________ skills.
A) human relations
B) technical
C) problem solving
D) networking
E) conceptual
A measure of the number of injuries, illnesses, or lost workdays as it relates to a
common base rate of 100 full-time employees is called the ________ rate.
A) incidence
B) failure
C) accident
D) lost workday
E) medical treatment
List the enforcement priorities of the Occupational Safety and Health Administration
(OSHA).
A supervisor should guard against the tendency to ________ employees.
A) be open with
B) demonstrate technical skills around
C) create favorites among
D) be flexible in scheduling
E) be predictable
When there is a proven relationship between a selection device and some relevant
criterion, that device is said to be ________.
A) valid
B) fair
C) reliable
D) equal
E) just
For important and complex communications, a permanent record of e-mail messages
can be obtained by ________.
A) contacting human resources
B) requesting from an IT specialist
C) printing a hard copy
D) saving the message on the computer
E) asking the sender for a copy