d) Sales budget
Which of the following is true of the zero-defects approach to motivate employees?
a) It assumes that employees want to do a good job.
b) It encourages employees to learn new and related skills.
c) It gets employees involved and takes advantage of their creativity.
d) It permits employees to work at times other than the standard work week.
Jane, who wants to start her own business, considers buying an Internet caf© which is
up for sale in her neighborhood. However, Jane discovers that Internet connectivity
tends to be erratic in the store since she lives in a remote town, and decides to not buy
this business. Which of the following is most likely the reason for Jane’s refusal to buy
the business?
a) Lack of an established product line
b) Lack of an established channel of distribution
c) Problems due to old and obsolete facilities
d) Problems associated with workforce availability