Which of the following cultures combines high levels of concern for people and
performance?
a. Apathetic culture
b. Caring culture
c. Integrative culture
d. Exacting culture
e. Cooperative culture
Companies that will most likely be found in violation of procompetitive legislation.
a. pollute waterways
b. knowingly harm consumers
c. contract with sweatshops
d. establish monopolies
e. help consumers
Which of the following is nota benefit to businesses of engaging in voluntary
responsibilities?
a. Help create an ethical culture and values that can act as a buffer to organizational
misconduct
b. Reduce government involvement by providing assistance to stakeholders
c. Develop employee leadership skills
d. Improve employee compensation and retention
e. Improve the quality of life in communities
The Federal Sentencing Guidelines for Organizations require federal judges to increase
fines for organizations that continually
a. improve their ethics programs.
b. eliminate misconduct.
c. fail to install a Federal Sentencing Guidelines program.
d. fail to report ethics program activities.
e. tolerate misconduct.
Two useful indicators for assessing employee issues are
a. staff turnover and stock price.
b. staff turnover and employee satisfaction.
c. staff turnover and honesty.
d. employee satisfaction and attendance.
e. employee satisfaction and productivity.
Many managers are reluctant to engage in this step of the RADAR model because they
fear doing so will uncover questionable conduct that could put the firm in an
unfavorable light.
a. avoid
b. recover
c. answer
d. detect
e. recognize
_____________is the synergistic and mutually beneficial use of an organization’s core
competencies and resources to deal with key stakeholders so as to bring about
organizational and societal benefits.
a. Social responsibility
b. Business ethics
c. Corporate philanthropy
d. Strategic philanthropy
e. Cause-related marketing
Leaders with a(n)_________conflict management style desire to meet the need of stake
holders and strongly adhere to organizational values and principles.
a. Avoiding
b. Competing
c. Compromising
d. Accommodating
e. Collaborating
As one of the seven habits of strong ethical leaders,____________is “the glue that holds
ethical concepts together.” This trait can be developed early in life or developed over
time through experience. a. adequate compensation
b. good employees
c. the passion to do right
d. charisma
e. a great education
_____________bring together the functional expertise of employees from several
different areas of the organization on a single project.
a. Quality circles
b. Informal groups
c. Teams
d. Work groups
e. Committees
Which of the following is nota method typically employed by firms when researching
relevant stakeholder groups?
a. Surveys
b. Focus groups
c. Internet searches
d. Press reviews
e. Guessing
In corporate governance, is the process of auditing and improving organizational
decisions and actions.
a. profit
b. loyalty
c. accountability
d. control
e. diligence
is the first sign that an unethical decision has occurred.
a. Guilt
b. Reward
c. Punishment
d. Cognitive dissonance
e. Happiness
________are a primary stakeholder group and should be included in the ethics auditing
process because their loyalty determines an organization’s success.
a. Customers
b. Employees
c. Special interest groups
d. Competitors
e. Legislators
Which of the following is nota benefit that primary stakeholders tend to provide to
organizations?
a. Supplies of capital and resources.
b. Expertise and leadership
c. Word-of-mouth promotion
d. Infrastructure
e. Pro-bono bookkeeping
………..have lower ethical issue sensitivity, meaning they are less likely to detect ethical
issues. They may be more committed to completing projects and more dedicated to
group values and objectives.
a. Relativists
b. Hedonists
c. Pragmatists
d. Deontologists
e. Teleologists
Why is it important that businesspeople study business ethics?
How does ethics contribute to customer satisfaction?
Discuss the ethical issues associated with multinational corporations.
Describe and demonstrate some of the similarities and differences between principles
and values. Why are principles and values important normative considerations in ethical
decision making?
Discuss the role of leadership in understanding and executing ethical decision making
in organizations.