1) Emerging markets are defined as those that are:
a. Growing rapidly
b. Transitioning from a communist-controlled economy to capitalism
c. Seen to have impact only sporadically
d. Enjoying a mature economy
2) In operations alliances, multinational companies
a. Use research and development to merge different technical skills
b. Share the risk of developing new or costly technology
c. Gain access to new markets
d. Combine manufacturing to reach a profitable volume of activity
3) The dual-system in Germany refers to
a. The combination of selection and recruitment in one process
b. The unification of management practices from Eastern and Western Germany
c. The combination of in-house apprenticeship training with part-time vocational school
training
d. Academic preparation at the high school level
4) All of the following are true about international joint venture (IJV) EXCEPT
a. An IJV is a separate legal entity owned by parent companies from different countries
b. IJVs can have more than two partners
c. IJVs require that companies have equal ownership to form the venture
d. IJVs require legal contracts that bind partners
5) When a company sets up a sales branch in a foreign country, it is at what stage of the
internationalization of the small entrepreneurial business?
a. Stage 1
b. Stage 2
c. Stage 3
d. Stage 4
6) Moral languages
a. Are a form of deontological ethical theory
b. Focus on the consequences of actions rather than their worth
c. Describe the ways people think about general issues
d. Are used to explain ethical choices
7) According to the text, which of the following is NOT a consequence of corruption?
a. Companies typically make up the bribe by increasing the contract price
b. Companies use poorer quality materials to make up for the bribe
c. Companies devote some of the bribe to socially responsible causes
d. Corruption can also result in collusions among firms
8) A craft union
a. Represents one occupational group in one company
b. Represents all people in one organization regardless of occupation or location
c. Represents all workers based on some particular ideology
d. Represents one occupational group such as plumbers
9) Kinesics is
a. Communicating through body movements
b. A form of verbal communication
c. Focuses on how people use space to communicate
d. The type of touching that is deemed appropriate in different cultures
10) When applying need theories in a cross-national context, managers should
a. Ignore the differences in needs between nations and apply the models uniformly
b. Take into consideration the particular needs that people seek to satisfy in different
countries
c. Give the same magnitude of importance to work needs and apply these motivational
tools
d. Understand work centrality and then provide the same rewards to satisfy needs
11) An increased emphasis on quality of life over achievement oriented norms is typical
of
a. Pre-industrial societies
b. Industrial societies
c. Post-industrial societies
d. None of the above
12) International business ethics
a. Present problems similar to domestic business ethics
b. Pertain to the rules and values that determine actions that companies should follow
when dealing with other companies
c. Pertain to those unique ethical problems faced by managers conducting business
across countries
d. None of the above
13) High context languages
a. Are languages in which people state things directly and explicitly
b. Include most northern European languages including German, English, and the
Scandinavian languages
c. Are languages in which people state things indirectly and implicitly
d. Are languages where the words provide most of the meaning
14) In countries that rank high on Hofstede’s masculinity index
a. People prefer a short working day to get home to their families
b. People feel more comfortable in small organizations
c. Theory X management is rejected strongly
d. Work is central to life and job recognition is very important
15) Describe the global-local dilemma. When is each solution most appropriate?
16) Prescriptive rules in codes of conduct
a. Tell multinational companies or managers what they should do
b. Are forms of moral language
c. Tell multinational companies or managers what they cannot do
d. All of the above
17) Cultural relativism represents
a. The belief that all cultures are valid and ethical responses to the problems of living
b. The belief that some cultures are relatively better than others
c. The belief that your own culture is the best
d. The degree of similarity between business and national cultures
18) Multinational companies are defined by all of these factors EXCEPT:
a. Engaging in business beyond its domestic borders
b. They may be of any size
c. They may be corporations
d. They must be public corporations
19) Communication through eye contact or gaze is known as
a. Proxemics
b. Haptics
c. Oculesics
d. Olfactics
20) The manner in which organizations structure subunits and use coordination and
control mechanisms to achieve their strategic goals is the
a. Organizational structure
b. Organizational culture
c. Degree of formalization
d. Organizational design
21) Foreign direct investment
a. Is an entry-mode strategy
b. Means that a multinational owns, in part or in whole, an operation in another country
c. Symbolizes the highest rate of internationalization
d. All of the above
22) The national context affects strategy through which of the following processes?
a. Encourage or discourage certain forms of businesses and strategies in each country
b. Factor conditions play a role in shaping each countrys unique resource base
c. Determine which resources are used, how they are used and which are developed
d. All of the above
23) The internet has enabled the emergence of a new form of multinational, known as
a. Internet Service Providers
b. Virtual enablers
c. Internet businesses
d. Born-globals
24) Major components of the legal requirements for a US performance appraisal system
include
a. Evaluations must relate clearly to the job
b. Evaluations are not required when all workers are the same gender
c. All testing must be quantitative
d. Older workers need not have performance appraisals
25) One of the major reasons why companies choose a functional structure is because
a. It allows adapting products to country tastes
b. It enables responding to the needs of different types of customers
c. It helps balance the strategy with the organization design
d. It helps achieve efficiency
26) Explaining a person’s behavior based on factors outside the person and beyond the
person’s control (e.g., natural disasters, illness, faulty equipment, etc.) is a/an
a. Internal attribution
b. External attribution
c. Fundamental attribution error
d. Attribution effect
27) Developing economies are
a. Mature economies with substantial per capita GDP and international trade
b. Hong Kong, Singapore, and Taiwan
c. Countries in the process of changing their economies from government-controlled to
a more free market capitalism
d. None of the above
28) Which of the following is FALSE about recruitment and selection processes in
collectivist cultures?
a. Companies prefer to hire directly out of school
b. There is a preference for family and friends
c. Personal information is considered important for selection
d. Technical skills are considered crucial for selection
29) The first duty of a multinational manager faced with a decision is
a. To consider whether the decision makes business sense
b. To consider whether the decision meets the legal standard in the country
c. To consider whether the decision is ethical
d. To refer to the written codes of ethics
30) Compare and contrast the need theories of motivation to the process theories of
motivation. How can these theories be applied in multinational management?
31) Compare and contrast ethical relativism and ethical universalism. What are some of
the dangers of adopting either ethical relativism or ethical universalism when making
decisions?
32) What are some of the reasons why globalization and free trade are being criticized?
Do you think that free trade is helping all countries? Why or why not?
33) Discuss some of the major issues a multinational manager needs to take into
consideration when conducting an industry analysis.
34) What are cultural paradoxes? Give one example.
35) What are country clusters? Explain with an example.
36) You work for a small company that has an innovative low-cost production method
for laser disks that allow it to produce at very low cost. A Belgian firm approaches your
CEO and offers to export your disks to Belgium for a commission. The CEO asks you
to write a report detailing the risks and potential benefits of this deal. What will you
include in your report and why