1) A crucial difference between the US job characteristics model and the European STS
approach is
a. The US model focuses on core job characteristics, while the European model focuses
on tasks
b. The US model focuses on individuals, while the European model focuses on work
teams
c. The US model focuses on work teams, while the European model focuses on
individuals
d. There are no differences between the US job characteristics model and the European
STS approach
2) Which of the following control systems focuses on managing behaviors of
employees rather than outcomes?
a. Bureaucratic control systems
b. Budgets and standard operating procedures
c. Cultural control systems
d. None of the above
3) The text suggests several strategies that US women may use to succeed in traditional
cultures. These include
a. Emphasize nationality, not gender
b. Develop close contact with local government officials
c. Not being overly aggressive in negotiation
d. Proving that women can also be successful at international assignments
4) The European Union consists of:
a. 25 member nations, with the 26th scheduled to become a member in 2013
b. 26 member nations, with the 27th scheduled to become a member in 2013
c. 27 member nations, with the 28th scheduled to become a member in 2013
d. 25 member nations, with no others scheduled to become a member in 2013
5) According to equity theory, equity conscious people are most likely those
a. Who behave consistently with equity theory
b. Who are more likely to tolerate situations where they are underrewarded
c. Are more likely to experience satisfaction if underrewarded
d. None of the above
6) A union representing one occupational group in one company is
a. An enterprise union
b. A craft union
c. A local union
d. A trade union
7) Companies should license if
a. They want to control all aspects of operation
b. Their product is older or a soon-to-be replaced technology
c. They have the necessary resources to export or invest directly
d. There are no tariffs or quotas
8) Comparative advantage is
a. Similar to competitive advantage
b. A local responsiveness solution
c. Where the company can produce the cheapest
d. Advantages of nations over other nations
9) Which of the following is not one of the questions to consider when a small business
decides to go international?
a. Do we have a global product or service?
b. Do we have partners with which to go international?
c. Do we have the managerial, organizational, and financial resources to go
international?
d. Is there a profitable market for our products or service?
10) Which of the following regarding proxemics is FALSE?
a. Proxemics focuses on how people use space to communicate
b. North Americans are more comfortable with a personal bubble of space of 20 inches
c. Latin and Arab cultures prefer closer spacing than North Americans
d. North Americans prefer closer spacing than the Latin and Arab cultures
11) BMW and Mercedes view their Japanese rivals moves into the upscale car market
as a/an
a. Strength
b. Weakness
c. Opportunity
d. Threat
12) Expatriates are
a. Local workers who come from the host country where the unit is located
b. Employees who come from a different country from where he or she is working
c. The more talented local managers
d. None of the above
13) All of the following are typically part of a negotiated joint venture agreement
EXCEPT
a. Management loyalty
b. Equity contributions
c. Provisions for dissolving the IJV
d. Contracts for the IJV
14) Companies with a multi-local strategy are most likely to have a
a. A global HRM orientation
b. A polycentric HRM orientation
c. Either a ethnocentric or regiocentric HRM orientation
d. A geocentric orientation
15) Ethical dilemmas are usually
a. Easy to resolve
b. Clear and unambiguous
c. Unclear and ambiguous
d. Removed with a formal code of ethics
16) Economic risks discussed in the text include
a. Anything a government might do or not do that might adversely affect a company
b. The likelihood of losing money if one invests in stocks
c. Exchange and interest rates
d. Expropriating of foreign firms by the local government without any compensation
17) __________ means that companies rely on each other to contribute to the
relationship.
a. Shared management
b. Balanced management
c. The norm of reciprocity
d. Mutual dependency
18) The functional structure is considered most efficient when
a. An organization gets too large
b. When customers need special functions
c. When the organization is in the mature phase of the life cycle
d. When organizations have few products
19) Companies such as manufacturers that sell directly to consumers (Dell), and
companies that provide online shipping services (FedEx, UPS) are all examples of
which of the following?
a. Web customers
b. B2B
c. C2B
d. B2C
20) In competitive negotiation
a. Negotiators seek out mutually satisfactory ground that is beneficial that allows both
companies to win
b. Competitive negotiators view the negotiation as a win-win game
c. Competitive negotiators use dirty tricks and any plot that leads to their advantage
d. Competitive negotiators search for possible win situations where the outcome of the
negotiation is mutually satisfactory to both sides
21) Which of the following has important implications for multinationals?
a. Religion
b. Education and economic systems
c. Industrialization and inequality
d. All of the above
22) The most important decision in setting up a strategic alliance is usually about
a. Working out the proportions of ownership
b. Decision on the proper management structure
c. Developing a detailed contract
d. Selecting the right partner
23) As their management team gains more expertise, mature joint ventures move to
what type of structure?
a. Independent
b. Interdependent
c. Local partner dominance
d. Shared
24) Consulting with subordinates, asking for suggestions, encouraging participation in
decision making, represent which leadership style in path-goal theory?
a. Directive style
b. Supportive style
c. Participative style
d. Achievement-oriented style
25) The national context affect motivation through all of the following EXCEPT
a. Cultural values and norms
b. Social institutions that lead to different types of organizations
c. The existence of strong organizational cultures
d. National differences in work centrality
26) Discussing cultural paradoxes, the text indicates that although the US scores very
high on individualism, it also has the highest percentage of
a. unmotivated population
b. uncaring seniors
c. homeless people
d. charity giving in the world
27) According to your text, FDI means
a. Foreign development initiatives
b. Various investment policies of the U.S. government
c. A foreign company has an ownership position in a company in another country
d. A type of international negotiation strategy
28) Which of the following statements is NOT true regarding Business-to-Business
transactions (B2B)?
a. B2B is not as important as business-to-consumer (B2C) e-commerce businesses
b. B2B allows instant information sharing between business customers and suppliers
c. B2B allows suppliers to know what their customers want and allows businesses to
know price, availability and product characteristics immediately
d. B2B transactions make up more than 70 % of all current e-commerce business
29) Discuss how multinational companies can deal with the repatriation problem. Why
is it necessary to deal with this issue?
30) What is sustainable competitive advantage? What are some essential characteristics
of company capabilities that can lead to sustainable competitive advantage?
31) What is the fundamental attribution error? What are some implications for
leadership in multinationals?
32) How is the Internet and Information technology helping companies deal with a
global economy? How is the Internet and Information technology helping small
companies and even companies from poorer nations?
33) Compare and contrast the Job Diagnostics Design Approach to the European
Sociotechnical Systems Approach to job design.
34) What is the value chain? How can an understanding of the value chain help a
company be more successful in its generic strategy?