Reporting and Analyzing Receivables
FOR INSTRUCTOR USE ONLY
S-A E 268 (Ethics)
Two Brothers, a small book publishing company, wrote off the debt of The Learning Place, and
the Academy of Basic Education, both small private schools, after it determined that the schools
were facing serious financial difficulty. No notice of the action was sent to the schools; Two
Brothers simply stopped sending bills. Nearly a year later, The Learning Place was given a large
endowment and a government grant. The resulting publicity brought the school to the attention of
Two Brothers, which immediately reinstated the account, and sent a new bill to the school,
including interest for the entire time the debt was outstanding. No further action was taken
regarding the Academy of Basic Education, which was still operational.
Required:
Did Two Brothers act ethically in reinstating the debt of one client, and not the other? Explain.
S-A E 269 (Communication)
Schmidt Company received a letter from Deborah Stine, a customer. Deborah had purchased
$325 worth of clothing from Schmidt on credit. She has made two payments of $50 each. She
has missed the last two payments, and has received a collection letter from Schmidt. Her total
debt presently, with interest and late fees, is $251.13.
Deborah sent a letter to Schmidt in which she asked for her debt to be forgiven. She said she had
heard that companies make allowances for accounts they are doubtful about collecting, and that
Schmidt certainly should have been doubtful about her—that as a college student she had
changed her major three times. She also said that she could not enjoy a high quality of life when
making such high payments, but that she didn’t want to be embarrassed by bill collectors, either.
She especially didn’t want her parents to find out that she had not paid her debts. Having Schmidt
write off her account seemed to her the best solution in the circumstances. She added that the
clothes she bought at Schmidt were among the best she had ever owned, and that she “told
everybody” that Schmidt was definitely the best place to get clothes.