What are the three primary factors that together influence the ethical decision-making
process?
a. Values, norms, and regulations
b. Opportunity, individual factors, and organizational relationships
c. Stakeholder relationships, trust, and corporate culture
d. Society, profits, and longevity
e. Personal ethics, group ethics, and business ethics
What did the Employee Retirement Income Security Act (ERISA) of 1974 do?
a. It set uniform minimum standards to assure that employee benefit plans are
established and maintained in a fair and financially sound manner.
b. It mandated that companies create a financially sound employee pension plan for
full- and part-time employees.
c. It developed standards for the minimum wages a company could pay its employees in
order to fulfill Social Security retirement obligations.
d. It detailed what benefits a company must offer its employees.
e. It implemented a plan for job-sharing and flextime arrangements with employees
who are paid on an hourly basis.
Which of the following would most likely indicate a high potential for a culturally
diverse work group to achieve positive outcomes?
a. The group’s leadership recognizes one culture as the ‘right’ culture
b. The group believes cultural issues should not come into play at work
c. The group organizes itself into subgroups based on cultural similarities
d. Each member of the group has a high level of cultural intelligence
e. A few members of the group have high levels of cultural intelligence
Which industry did Ralph Nader’s 1965 book criticize for ignoring consumers’ interests
in pursuit of increased profits?
a. Pharmaceuticals
b. Defense
c. Food
d. Automobile
e. Toy
About how many consumers said they would be likely to switch to brands associated
with a good cause, if price and quality were not compromised?
a. Less than 5 percent
b. 20 percent
c. 40 percent
d. 50 percent
e. 80 percent
Which of the following does not describe how risk plays a role in organizations?
a. Minimizing negative situations, such as injury and fraud
b. Managing privacy issues related to new technology
c. Ensuring that no executive is paid more than 100 times the average employee
d. Creating opportunity for innovation
e. Dealing with uncertainty through quantitative models
Which stakeholder provides the goods and services necessary for an organization to
function effectively and efficiently?
a. Stockholders
b. Suppliers
c. Employees
d. Managers
e. Government
Which of the following internal control mechanisms would be the most difficult for a
small company to implement?
a. Limiting access to valuable inventory to as few employees as possible
b. Screening potential employees before hiring
c. Requiring all employees to take one week of vacation per year
d. Developing a code of conduct addressing ethical and legal issues
e. Having several employees involved with each transaction, decision, or organizational
issue
What aspect of corporate culture relates to an organization’s expectations about
appropriate conduct?
a. Organizational climate
b. Regulations
c. Significant others
d. Ethical climate
e. Values
Which of the following is not a method that the Federal Trade Commission (FTC) uses
to influence business activities?
a. The FTC can issue a formal complaint stating that a firm is in violation of the law.
b. The FTC can issue a cease-and-desist order that requires a company to stop engaging
in a specified illegal behavior.
c. The FTC can file criminal charges against companies that break antitrust laws.
d. The FTC can seek civil penalties against an offending company.
e. The FTC helps to resolve complaints and issues rulings on areas of emerging concern
in business.
When fundamental expectations about social responsibility are not met by
publicly-traded companies,
a. the government is most likely to pursue a self-regulatory approach with these firms.
b. there is no effect on investors, customers, employees and business partners.
c. there is little that any stakeholder can do to remedy the situation.
d. stock markets perform better.
e. the confidence that investors have in corporations, mutual fund managers, market
analysts, and others will be severely tested.
Which type of partnership for development does not have to prove a specific effort
toward social responsibility?
a. Corporate social responsibility partnerships
b. Conventional business partnerships
c. Corporate accountability partnerships
d. Certification corporate accountability partnerships
e. Social economy partnerships
The most basic of business ethical standards
a. have been uniformly implemented through every firm’s ethics code.
b. are centered around the mutual desire to protect the environment.
c. demonstrate a company’s desires to address the needs of society.
d. have been codified as laws and regulations.
e. include developing trust in all business relationships.
Which of the following is not one of the four types of corporate social responsibility?
a. Ethical
b. Economic
c. Environmental
d. Legal
e. Philanthropic
Which of the following is least likely to be an example of a work/life program
arrangement?
a. Satellite offices of a large company are opened in various locations around large
cities to reduce the stress associated with long commutes employees must make to get
to the downtown office.
b. A mother needs to work approximately the same hours as school is in session so that
she is able to take her children to school and pick them up from their after-school
activities.
c. An employee is allowed to take the one-week of vacation time he has earned.
d. An employee is allowed to work from home three days a week during the hours that
are most convenient for the employee.
e. An employee is allowed to come into work early and leave early two days a week in
order to attend his son’s basketball games and daughter’s soccer games.
Abstaining from using, purchasing, or dealing with an organization is known as a(n)
a. avoidance.
b. boycott.
c. refusal.
d. economic demonstration.
e. pressurization.
By banning the importation of goods made by children under the age of 15 through
indentured or forced labor, the U.S. government exercised which type of power?
a. Coercive
b. Legal
c. Legitimate
d. Symbolic
e. Utilitarian
What would be the best way for Anheuser-Busch to assist victims of a natural disaster
in keeping with the philosophy of strategic philanthropy?
a. Donate money to the victims of the natural disaster
b. Build a new bottling facility in the area of the disaster to provide new employment
opportunities
c. Bottle drinking water and distribute it to the victims
d. Send volunteers to rebuild homes that were destroyed in the natural disaster
e. Provide beer and other alcoholic beverages to the victims of the natural disaster
What is the United Nation’s philosophy toward improvements in the development of
countries around the world?
a. “Money often costs too much”
b. “You can never plan the future by the past”
c. “A rising tide lifts all boats”
d. “Time is manifest”
e. “No pressure, no diamonds”
What are the three drivers of responsible competitiveness?
a. Cooperative drivers, privatization, and media enablers
b. Governance drivers, social action, and economic enablers
c. Pollution drivers, biological action, and resource enablers
d. Employer drivers, employee action, and consumer enablers
e. Policy drivers, business action, and social enablers
An employee for Acme, Inc., has been asked to carry out an assignment that she
believes is questionable. This situation can best be classified as
a. typical.
b. misconduct.
c. an ethical issue.
d. a real-life dilemma.
e. a violation of law.
Which of the following is not a major environmental issue affecting land?
a. Land pollution
b. Greenhouse effect
c. Urban sprawl
d. Deforestation
e. Waste management
In which of Kohlberg’s stages of moral development does an individual emphasize
others over himself or herself?
a. Stage of individual instrumental purpose and exchange
b. Stage of punishment and obedience
c. Stage of mutual interpersonal expectation, relationships, and conformity
d. Stage of prior rights, social contract, or utility
e. Stage of social justice and conscience maintenance
Which government agency enforces regulations designed to protect the public from
unreasonable risk of injury from consumer products?
a. Federal Anti-Injury Institute
b. Consumer Product Safety Commission
c. Consumer Information Bureau
d. Deceptive Trade Practices Commission
e. Privacy Protection Agency
In order to be considered “strategic,” corporate philanthropy must be
a. valuable to the community and society as a whole.
b. aligned with the values of the employees in order to increase their motivation and
satisfaction.
c. related to the interests of the customers in order to sustain long-term, mutually
beneficial relationships.
d. aligned with the values, core competencies, and long-term plans of the organization.
e. communicated to all stakeholders of the organization.
Mary steals office supplies from her employer. Mary’s unethical behavior may be
attributed to all of the following except
a. her individual background along with her associations with others at her place of
work.
b. the availability of unmonitored office supplies.
c. her personal values alone.
d. her coworkers’ tendencies to steal office supplies.
e. a lax ethical climate at her place of work.
According to Kohlberg’s model, moral development
a. is accelerated by gaining education and experience in resolving conflicts.
b. can be defined as six unrelated stages that a person progresses through.
c. depends mostly on the first few years of a person’s life.
d. differs for each individual, resulting in no universal values.
e. is focused primarily on each individual’s needs.
You are the Director of Social Responsibility for a major athletic shoe and apparel
company. Which of the following options would most closely fulfill the objectives of
strategic social responsibility for your company?
a. Donating athletic shoes to a professional athletic team in order to increase the
company’s exposure
b. Allowing employees to volunteer at a local charity of choice on company time for
one hour per week
c. Giving athletic shoes and apparel to disadvantaged youths
d. Having employees volunteer at a youth shelter and delivering athletic shoes for their
sports programs
e. Sponsoring a charity-oriented golf tournament by donating monetary funds to the
cause
Effective shareholder activism could include all of the following activities except
a. submitting shareholder resolutions.
b. defacing company property.
c. using grassroots campaigns, such as letter writing.
d. attending annual meetings.
e. engaging in dialogue with management.
According to the GlobeScan study and other reports, which of the following is true of
fair trade certified products?
a. Fair trade certified products lose consumer interest during summer months.
b. Fair trade certified products lose consumer interest during times of economic
downturn.
c. Fair trade certified products maintain consumer interest during times of economic
downturn.
d. Fair trade certified products maintain consumer interest in the countries in which
they are produced.
e. Fair trade certified products lose consumer interest in the countries in which they are
produced.
Which act is the principal tool employed by the federal government to prevent
businesses from restraining trade and monopolizing markets?
a. Sherman Antitrust Act
b. Clayton Antitrust Act
c. Federal Trade Commission Act
d. Anti-Monopoly Act
e. Roosevelt Antitrust Act