and his subordinates. More profoundly, they did not share Levin’s and Case’s view of
the digital future of the combined firms. To align the goals of each Time Warner
division with the overarching goals of the new firm, cash bonuses based on the
performance of the individual business unit were eliminated and replaced with stock
options. The more the Time Warner division heads worked with the AOL managers to
develop potential synergies, the less confident they were in the ability of the new
company to achieve its financial projections (Munk: 2004, pp. 198-199).
The speed with which the merger took place suggested to some insiders that neither
party had spent much assessing the implications of the vastly different corporate
cultures of the two organizations and the huge egos of key individual managers. Once
Steve Case and Jerry Levin reached agreement on purchase price and who would fill
key management positions, their subordinates were given one weekend to work out the
“details.” These included drafting a merger agreement and accompanying documents
such as employment agreements, deal termination contracts, breakup fees, share
exchange processes, accounting methods, pension plans, press releases, capital
structures, charters and bylaws, appraisal rights, etc. Investment bankers for both firms
worked feverishly on their respective fairness opinions. While never a science, the
opinions had to be sufficiently compelling to convince the boards and the shareholders
of the two firms to vote for the merger and to minimize postmerger lawsuits against
individual directors. The merger would ultimately generate $180 million in fees for the
investment banks hired to support the transaction. (Munk: 2004, pp. 164-166).
The Disparity Between Projected and Actual Performance Becomes Apparent
Despite all the hype about the emergence of a vertically integrated new media company,
AOL seems to be more like a traditional media company, similar to Bertelsmann in
Germany, Vivendi in France, and Australia’s News Corp. A key part of the AOL Time
Warner strategy was to position AOL as the preeminent provider of high-speed access
in the world, just as it is in the current online dial-up world.
Despite pronouncements to the contrary, AOL Time Warner seems to be backing away
from its attempt to become the premier provider of broadband services. The firm has
had considerable difficulty in convincing other cable companies, who compete directly
with Time Warner Communications, to open up their networks to AOL. Cable
companies are concerned that AOL could deliver video over the Internet and steal their
core television customers. Moreover, cable companies are competing head-on with
AOL’s dial-up and high-speed services by offering a tiered pricing system giving
subscribers more options than AOL.
At $23 billion at the end of 2001, concerns mounted about AOL’s leverage. Under a
contract signed in March 2000, AOL gave German media giant Bertelsmann, an owner
of one-half of AOL Europe, a put option to sell its half of AOL Europe to AOL for
$6.75 billion. In early 2002, Bertelsmann gave notice of its intent to exercise the option.
AOL had to borrow heavily to meet its obligation and was stuck with all of AOL
Europe’s losses, which totaled $600 million in 2001. In late April 2002, AOL Time
Warner rocked Wall Street with a first quarter loss of $54 billion. Although investors
had been expecting bad news, the reported loss simply reinforced anxieties about the
firm’s ability to even come close to its growth targets set immediately following
closing. Rather than growing at a projected double-digit pace, earnings actually
declined by more than 6% from the first quarter of 2001. Most of the sub-par
performance stemmed from the Internet side of the business. What had been billed as