Hilton Hotels wishes to conduct a study on the determinants of brand loyalty among
Hilton Hotel customers. The Hilton organization estimates that 10% of its 2, 600,000
Hilton Honors club members are loyal to the Hilton brand wherever they travel.
However, the remaining members may choose other hotel brands at times. The
organization wants to understand how to increase loyalty among the other 90% of club
members.
In the Hilton example, the Hilton Honors membership list represents the _____.
A.sample
B.sampling frame
C.population
D.population element
E.target population
All of the following are reasons why researchers use machines to record behaviors
except _____.
A.human eye cannot record behavior that happens rapidly
B.humans cannot record and observe simultaneously
C.machines can be disguised easily
D.design may require more than one person to be observed simultaneously
E.trained human observers are expensive