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55) According to the ________, one should "choose the option that offers the greatest good for
the greatest number of people."
A) television test
B) utilitarian principle
C) family test
D) golden rule
56) According to the ________, one should "treat other people the way you would like them to
treat you."
A) television test
B) utilitarian principle
C) family test
D) golden rule
57) A company ________ is a statement that defines the values underlying the entire company
and its ethical responsibilities to its stakeholders.
A) credo
B) annual report
C) vision
D) strategic plan
58) A ________ is a written statement of the standards of behavior and ethical principles a
company expects from its employees.
A) company credo
B) company annual report
C) company vision
D) code of ethics
59) According to the utilitarian principle, one should choose the option that offers the greatest
good for the greatest number of people.
60) Kant's categorical imperative states that one should act in such a way that the action taken
under the circumstances could be a universal law or rule of behavior.
61) The television test says you should treat other people the way you would like them to treat
you.
62) A company credo offers general guidance in ethical issues.
63) Workers believe the actions of those in charge more than their words.
64) A company's strategic plan defines the values underlying the entire company and its ethical
responsibilities to its stakeholders.
65) What are the ethical tests for judging behavior?
66) ________ entrepreneurs are finding the resources to tackle challenging problems such as
habitat destruction, AIDS, hunger, and poverty.
A) Serial
B) Social
C) Most
D) All of the above
67) Social entrepreneurs start businesses so that they can create innovative solutions to society's
most vexing problems.
68) Which one of the following is not a simple way by which small businesses can be socially
responsible?
A) Encourage reinventing
B) Support local fundraisers
C) Join in community service
D) Reduce energy usage
69) Companies must recognize the independence of business and society.
70) Social responsibility is important only for large corporations.
71) There is no connection between social responsibility and profitability.
72) The three "R's" of socially responsible business are "reuse," "recycle," and "________."
A) reenergize
B) reinvent
C) reduce
D) retrofit
73) Socially responsible business owners focus on the three Rs: reduce, reengineer, and recycle.
74) In 2020, members of ________ different generations will be working side-by-side in the
United States.
A) 2
B) 3
C) 4
D) 5
75) The United States is moving toward a "minority ________."
A) tsunami
B) shortfall
C) majority
D) crevice
76) By ________, the majority of the workforce in the United States will be a member of a
minority.
A) 2021
B) 2032
C) 2028
D) 2019
77) The ________ population is the fastest-growing sector in the United States.
A) Asian
B) African-American
C) Hispanic
D) Caucasian
78) Which of the following is not something that a small business owner should do to manage a
culturally diverse workforce successfully?
A) Learn to recognize and correct other's biases and stereotypes.
B) Avoid making invalid assumptions.
C) Concentrate on communication.
D) Continue to adjust your company to your workers.
79) Currently, women make up about ________ percent of the U.S. workforce.
A) 31
B) 46
C) 28
D) 40
80) Currently, Hispanic workers make up more than ________ percent of the workforce.
A) 13
B) 23
C) 21
D) 43
81) ________ percent of all drug abusers are employed.
A) Forty
B) Fifty
C) Sixty
D) Seventy
82) ________ percent of the workforce says they have consumed alcohol during the workday at
least once in the past year.
A) Twenty-four
B) Sixty-seven
C) Fifty-seven
D) Forty-four
83) Injury-related absences from work are ________ times higher for workers with drinking
problems.
A) 2.7
B) 1.3
C) 4.1
D) 3.2
84) ________ are company-provided benefits designed to help reduce workplace problems such
as alcoholism, drug addiction, gambling habits, and other conflicts and to deal with them when
they arise.
A) Employee-assistance programs
B) Compensation
C) Healthcare benefits
D) All of the above
85) Only ________ percent of small companies offer employee-assistance programs (EAPs).
A) 7
B) 18
C) 21
D) 37
86) The most blatant and most potentially damaging form of ________ harassment is quid pro
quo.
A) organizational
B) corporate
C) sexual
D) employer
87) In ________, a superior conditions the granting of a benefit such as a promotion or raise on
the receipt of sexual favors from a subordinate.
A) pro tem
B) pro bono
C) quid pro quo
D) carpe diem
88) A ________ environment usually requires a pattern of offensive sexual behavior rather than
a single, isolated remark or display.
A) hostile
B) benign
C) supportive
D) clandestine
89) Which of the following is not an example of what creates a hostile work environment?
A) Dispensing assignments based on merit.
B) Making sexual comments to other employees.
C) Displaying sexually suggestive pictures or posters.
D) All of the above
90) ________ cannot monitor personal email accounts.
A) Spouses
B) Employers
C) Trade associations
D) Colleagues
91) One of the most important group of stakeholders that a business must satisfy is its ________.
A) customers
B) employees
C) investors
D) banks
92) Consumer rights are governed by the ________.
A) company mission
B) company vision
C) Consumer Bill of Rights
D) U.S. constitution
93) Few other stakeholders are as important to a business as its employees.
94) Employees are at the heart of increases in productivity.
95) The United States is moving toward a "minority majority."
96) By 2032, the majority of the workforce in the United States will be a member of a minority.
97) In 2020, members of three different generations will be working side-by-side in the United
States.
98) One of the best ways to identify your own cultural biases is to get exposure to people who
are not like you.
99) Alarmingly, 70 percent of all drug abusers are employed.
100) The supervisor's job in detecting substance-abusing workers is to play "cop" or "therapist."
101) Employee assistance programs (EAPs) are an effective weapon in the battle against
workplace substance abuse.
102) Sexual harassment is a violation of Title VII of the Civil Rights Act of 1964.
103) The most blatant and most potentially damaging form of sexual harassment is pro bono.
104) Which of the following is a consumer right per the Consumer Bill of Rights?
A) Right to Sanity
B) Right to Know
C) Right to Profit
D) Right to Return
105) One of the rights given to consumers by the Consumer Bill of Rights is the right to safety.
106) Earning a profit may be a company's ________ responsibility.
A) first
B) only
C) singular
D) last
107) Earning a profit may not be a company's ________ responsibility.
A) first
B) only
C) singular
D) last
108) Although earning a profit may be a company's first responsibility, it is not its only
responsibility.
109) A recent survey finds that ________ percent of consumers expect companies to operate
responsibly regarding social and environmental issues.
A) 63
B) 77
C) 85
D) 91
