Winning a sustainable competitive edge over competitors does NOT hinge on which of
the following?
A. Having a distinctive competitive product offering
B. Building competitively valuable expertise and capabilities not readily matched, and
offering distinctive products
C. Building experience, know-how, and specialized capabilities that have been
perfected over a long period of time
D. Having “hard-to-beat” capabilities and impressive product innovation
E. Building products and distributing them at low prices to a broad customer base
irrespective of manufacturing cost
Answer:
Six Sigma’s DMADV process of define, measure, analyze, design, and verify is a
particularly good vehicle for:
A. improving performance when there are small variations in how well an activity is
performed. If there are wide variations, then the Six Sigma DMVSI process has to be
used.
B. achieving 100 percent control over how a task is performed and eliminating 100
percent of the variability in how a task is performed.
C. improving performance when there are wide variations in how well an activity is
performed.
D. developing new processes or products at Six Sigma quality levels.