One of the significant trends in creative HR planning is the use of permanent part-time
employees.
The most important criterion for a selection method is reliability.
The WARN Act requires employers to give 60 days notice to their competitors if there
is going to be a layoff of 500 or more employees.
Turnover is costly for an organization, and one of the hidden costs is the loss of top
talent and their knowledge and ideas.
The most common traditional pay structure involves grouping similar jobs into pay
grades and assigning a salary range, with a minimum, midpoint, and maximum.
The bias displayed by managers when conducting performance appraisals is
unintentional and cannot be corrected through training.
Executive coaching is described as a practical, goal-focused form of personal
one-to-one learning for executives.
Federal law provides compensation to workers for mental or nervous injury caused due
to stress.
According to equity theory, pay satisfaction is a function of the comparisons of an
individuals input-outcome ratio with his or her perceptions about the input-outcome
ratios of referent others.
Winsharing combines gain sharing with profit sharing.
MBO is most effective when goals are set by the manager at a level that the employees
believe is not attainable because that will motivate the employee to work harder.
Interviews are the most common form of personnel selection and the method that
requires the least amount of training and attention to achieve high overall validity.
A successful workforce scorecard should be balanced and include measurements related
to both leading and lagging indicators.
The degree of cultural differences is one of the factors that affect the level of difficulty
involved in operating HR on an international basis.
Which of the following training method is used to reproduce physiological and
psychological conditions of the real world?
A) Computer-assisted instruction (CAI)
B) On-the-job training (OJT)
C) Programmed instruction (PI)
D) Equipment simulation
E) Job rotation
In the Zimpfer exercise, an ADEA case, the county, for its defense, would need to
present
A) The prima facie case.
B) A reasonable factor other than age that was the basis of the decision.
C) Proof that younger employees are preferred by customers.
D Evidence that they never hire older employees because it is inconvenient
E) Evidence of race norming that is supportive of the hiring decision
Which of the following reconciles the forecast of labor supply and demand?
A) Action programming
B) Gap analysis
C) Control and evaluation
D) Environmental scanning
E) Labor demand forecast
During an interview, Josh realized that the interviewee displayed the same work
attitudes that he held. Based on this, Josh gave the interviewee favorable ratings. Joshs
ratings were most likely biased by which type of phenomenon?
A) Similar-to-me effect
B) Coping effect
C) Efficiency effect
D) First-impression effect
E) Matching effect
Workers compensation is based upon the principle that, victims of a work-related injury
or illness:
A) are granted benefits regardless of who is responsible for the accident, injury, or
illness.
B) must prove that the employer directly or indirectly caused the accident, injury, or
illness in order to receive benefits.
C) must sue the company in order to receive benefits.
D) are most likely to sue OSHA for wrongful-doing.
E) should be granted compensation only at the discretion of the employer and the union.
Acme Shoe Company is expanding nation-wide, and they wish to develop an incentive
plan for their door-to-door salespeople. Which of the following plans is most
appropriate?
A) Piece-rate plan
B) Commission plan
C) Profit sharing plan
D) Straight salary
E) Scanlon plan
A company has 2,000 eligible workers in a prospective bargaining unit. How many of
these workers need to sign an authorization card before the NLRB will order an
election?
A) 200
B) 600
C) 500
D) 201
E) 1001
If an organization identifies a function that is not a core competency, they may consider
_____.
A) increasing funding to that function
B) hiring more employees to increase the efficiency of the function
C) increasing the compensation for the employees in that function
D) outsourcing that function to an outside company that specializes in that function
E) dedicating more managerial talent to that function
The National Railworkers Union (NRU) and Norfolk-Southern Railway (NSR) have
been bargaining over a new labor contract for several weeks. However, the negotiations
have reached a deadlock and the NRU is threatening to strike. At this point both parties
should do which of the following?
A) Bring in an arbitrator to settle the differences and recommend a course of action.
B) Bring court action against the other party.
C) Call in a mediator to review the dispute and suggest compromises.
D) Agree to the strike.
E) Use miniarbitration.
Hofstedes work on culture and its impact on managing HR within an international
environment was conducted in the 1960s and 70s. It is interesting that
A) the results of his work have been replicated, confirming the validity of his findings,
and recent studies have expanded on his original theory.
B) while his work is often cited, it was impossible to replicate his findings in
subsequent studies.
C) the results of his study can only be applied within the electronics industry and have
no relevance outside of that industry.
D) the definition of culture when used in reference to a society is in many ways very
different from the definition when used to describe the environment within a company.
E) the study found vast differences between the culture of the society and the culture of
the local companies that operated in that society.
Employer responsibilities under OSHA include all of the following EXCEPT:
A) Refrain from discriminating against employees who properly exercise their rights
under the act.
B) Employ color codes, posters, labels, or signs in several languages to warn employees
of potential hazards.
C) Request a closing discussion with the compliance officer following an inspection.
D) Examine workplace conditions to ensure they conform to applicable standards.
E) Minimize or reduce safety and health hazards.
The basic formula for calculating utility involves __________.
A) estimating the decrease in revenue as a function of the use of the selection method
before adding the cost of the method.
B) estimating the increase in revenue as a function of the use of the selection method
after adding the cost of the method.
C) estimating the increase in revenue as a function of the use of the selection method
after subtracting the cost of the method.
D) estimating the increase in revenue as a function of the use of the selection method
before subtracting the cost of the method.
E) estimating the decrease in revenue as a function of the use of the selection method
after adding the cost of the method.
Which of the following law has a provision that workers employed in construction
industry must be paid at the prevailing local pay rate when working on government
contracts?
A) Fair Labor Standards Act (FLSA) of 1938
B) Equal Pay Act (EPA) of 1963
C) Davis-Bacon Act of 1931
D) Walsh-Healey Act of 1936
E) Services Contract Act of 1965
Discuss how organizational commitment, job satisfaction, employee engagement and
other so-called soft” measures are relevant to an organizations bottom-line.
What are the limitations of the individual and group-based pay plans?
Compare and contrast the Position Analysis Questionnaire (PAQ) and Competency
Modeling.
Discuss the advantages and disadvantages of the various media options available when
recruiting through advertising.
The organization that you work for has recently had sexual harassment litigation
brought against it. In response, the CEO has asked you to develop a management
strategy against sexual harassment. Discuss how you would develop such a plan.
Please describe the strategy a manager should use who has been asked to establish an
employee selection testing program.