Though not formally written, an organization allows its employeesto dress casually on
Fridays. This is a(n) _____ of the organization.
A. policy
B. rule
C. standard operating procedure
D. standing plan
E. ethical code
New employees at the Raintree Amusement Park are required to attend a program
where they are taught and then internalize the values and norms of the organization.
This process is known as organizational commitment.
A. True
B. False
An agreement in which managers pool or share their organization’s resources and
know-how with a foreign company, and the two organizations share the rewards and
risks of starting a new venture is called a strategic alliance.
A. True
B. False
Categorizing people according to their salary into various departments of an
organization is known as organizing.
A. True
B. False
In the _____ role, a manager conveys that the effective management of diversity is a
valued goal and objective.
A. figurehead
B. leader
C. liaison
D. entrepreneur
E. spokesperson
Scientific management practices allowed workers to define their own rights.
A. True
B. False
Managers can _____ by updating the production process to take advantage of new and
more efficient technologies.
A. increase responsiveness to customers
B. increase efficiency
C. establish an electronic trail
D. cause information overload
E. lower information richness
When an organization has a dysfunctionally high level of conflict, managers emphasize
conformity at the expense of new ideas.
A. True
B. False
A beverage manufacturerenters the snack food business with the purchase of a popular
potato chip company. This is an example of diversification.
A. True
B. False
People who are high on negative affectivity are especially likely to experience _____.
A. enthusiasm
B. elation
C. distress
D. satisfaction
E. contentment
Task significance refers to the:
A. degree to which a worker feels his or her job is meaningful because of its effect on
people inside the organization or on people outside the organization.
B. extent to which a job requires that a worker perform all the tasks necessary to
complete the job, from the beginning to the end of the production process.
C. degree to which a job gives an employee the freedom and discretion needed to
schedule different tasks and decide how to carry them out.
D. extent to which a job requires that an employee use a wide range of different skills,
abilities, or knowledge.
E. extent to which actually doing a job provides a worker with clear and direct
information about how well he or she has performed the job.
Providing employees with highly valent outcomes has the potential to reduce turnover.
A. True
B. False
In a chain network, members communicate with one another in a predetermined
sequence.
A. True
B. False
Political capital is the flow of people around the world through immigration, migration,
and emigration.
A. True
B. False
According to Fiedler, the extent to which the work of subordinates is clear so that they
know what to do and how to do it is known as:
A. consideration.
B. task structure.
C. empowerment.
D. leader-member relations.
E. position power.
Women either control or influence nearly all consumer purchases, so it’s important to
have their perspective represented on boards.
A. True
B. False
When is an organization in a state of inertia?
A. When it increases the forces for change
B. When it reduces resistance to change
C. When the forces are evenly balanced
D. When the two opposing forces increase together
E. When the two opposing forces decrease together
Decisions that managers take to protect the rights of some stakeholders often hurt the
rights of others.
A. True
B. False
A decision-support system provides computer-built models that help managers make
better nonprogrammed decisions.
A. True
B. False