Applying lean concepts to logistics is difficult unless either the manufacturer or the
customer owns the logistics activities.
Firms facing cyclical demand fluctuations would be wise to introduce complementary
products whose cycles are the same as their current products.
When reducing the planned duration of a project using the time-cost CPM model, we
select the activity to crash by determining the cost of each alternative and selecting the
one whose cost is the greatest.
Yield management is the process of allocating the right type of capacity to the right type
of customer at the right prices at the right time to maximize revenue or yield.
One of the tools common to all quality efforts is leadership.
Service science management and engineering aims to apply the latest concepts in
information technology to continue to improve service productivity of
technology-based organizations.
In a health care setting, diagnosis involves studying patients and conducting tests.
A project may be defined as a series of related jobs directed toward some major output
and requiring a significant period of time to perform.
A facilitating good is something purchased or consumed by the buyer or items provided
by the customer.
The least unit cost method (LUC) lot-sizing technique calculates the order quantity by
comparing the carrying cost and the setup (or ordering) costs for various lot sizes and
then selects the lot in which these are most nearly equal.
In a department 25 machines are kept running by three operators who respond to
randomly occurring equipment problems. When an operator is not immediately
available for servicing a machine having a problem, the amount of production being
lost by machines waiting for service increases. An analyst can use queuing theory
analysis to determine whether to pay overtime to get an operator from a different shift
or not.
JIT requires work-in-process when used with kanban so there is inventory to pull. When
compared to synchronous manufacturing, this is viewed as a negative aspect of JIT.
An infinite population in waiting line management refers to a population that is large
enough in relation to the service system so that the change in population size caused by
subtractions or additions to the population does not significantly affect the system
probabilities.
The local government’s willingness to invest in upgrading infrastructure to the levels
required by a company is an important issue in a company’s decision of where to locate
a new facility.
The time needed to respond to a customer’s order is called the customer response time.