Which of the following is true regarding span of control?
a. The “ideal” span of control is five to eight persons.
b. There is no “ideal” span of control.
c. The proper span is never more than 15 persons.
d. The smaller the span the better.
Matrix structure projects are designed to maximize and economize resources and
____________.
a. financial paperwork
b. support services
c. divisional managers
d. functional expertise
Collective bargaining is negotiations between a union and an employer in regard to the
following except
a. wages/benefits.
b. acquisitions and mergers.
c. hours of work.
d. rules and grievance procedures.
An important feature that decision support systems (DSS) offer managers is that they
are ____________.
a. centralized
b. competitive
c. decentralized
d. analytical
Regardless of whether managers responsibility for organizational design work for any
company, they have the same objectives, which include the following except:
a. respond to change.
b. integrate new elements.
c. maintain complacency.
d. coordinate the components.
One of the basic types of work flow technologies is small batch technology, also known
as ____________.
a. little batch technology
b. mass batch technology
c. continuous-process technology
d. unit production technology
Nearly all supervisors have the power to increase motivation in the workplaces they
manage by the following except:
a. granting more responsibility to employees
b. giving negative reinforcement.
c. praising employee accomplishments
d. making employees feel that they are succeeding.
According to Hersey and Blanchard’s life-cycle theory of leadership, mature and
experienced subordinates are suited to ____________ work environments.
a. autocratic
b. low task, high relationship
c. low task, low relationship
d. high task, low relationship
The branch of philosophy concerned with what constitutes right and wrong human
conduct, including values and actions, in a given set of circumstances is defined as:
a. leadership.
b. character study
c. ethics.
d. behavioral studies.
Owners, customers, suppliers, and competitors are forces of an organization’s system
that interact ____________.
a. within the organization
b. only in closed systems
c. indirectly
d. directly
Formal and informal organizational communication channels are the same.
Intrapreneurs are entreprenuerial individuals in companies.
Predisposed decision model managers will often bias or prejudicially favor or disfavor
specific alternatives.
A management function-level strategy for production involves marketing goods and
providing services.
Synergy is the decreased effectiveness that results from combined action or
cooperation.
Figuratively, if compensation is the “cake” for employees, then benefits are the frosting.
The five basic roles of management are planning, organizing, staffing, leading, and
controlling.
The organization’s culture is a product of specific rules, policies, and procedures.
Corporations should not be held ethically responsible to all stakeholders.
Customers are “moving targets” who can quickly travel out of sight.