A team member should never apologize when he or she is in the wrong.
When staying in a hotel, you should become familiar with escape routes in case of fire
or another emergency.
Technical skills are the ability to apply specialized knowledge and procedures to get a
job done.
Some e-mail providers allow users to access their e-mail via a web browser.
Most subject filing systems are simple and do not require an index.
If you use a joke or story for a presentation opening, be sure it is in good taste and
appropriate for the occasion.
A good, practical rule is to handle a piece of paper only once.
It is ethical to try to hide one€s own mistakes.
When you are helpful and provide assistance to your internal customers, they are likely
to return the favor by providing you with excellent service as well.
Teams in an organization are rarely used but are effective.