The Ohio State studies suggested that leaders who were high in structure and low in
consideration were most successful.
A six-month plan qualifies as a short-term plan.
In Maslow’s view, the key to understanding motivation is to understand where in the
hierarchy of needs a person is located.
The idea of an organization as a system was borrowed from psychological concepts.
Trait theories of leadership focus on how leaders interact with their followers.
Fayol’s management processes are completely equivalent to Mintzberg’s management
roles.
A load chart can tell you how many workers are busy at a given point in time.
A single individual can have high motivation for one task and low motivation for
another task.
The cell phone industry faces a stable business environment.
In an organization, only a manager can be a change agent.
A spell-checker that corrects words as you type in a word processing program is an
example of feedforward control.
A mechanistic organization is bureaucratic and hierarchical.
In a society that is experiencing a widespread obesity “epidemic,” one might expect
opportunities in this field to increase the most.
A) counseling
B) sports management
C) fitness
D) personal security
The CEO of a major corporation experiences emotional problems and is prescribed
antidepressants by his psychiatrist. Which of the following do the CEO’s stakeholders
have the most legitimate right to be informed about?
A) whether the medication can impair judgment
B) whether the medication is long term or short term
C) whether the CEO continues to receive counseling from the psychiatrist
D) whether the medication has any side effects
An employee who brags about her company to friends and recommends all company
products as gifts is likely to have high ________.
A) job involvement
B) organizational commitment
C) personal commitment
D) organizational citizenship
________ felt that managers could learn how to motivate workers better by studying
basic human behavior.
A) Mary Parker Follett
B) Hugo Munsterberg
C) Robert Owen
D) Douglas McGregor
About ________ of organizations of 10,000 or more employees have a written code of
ethics.
A) one-third
B) half
C) 70 percent
D) 97 percent
An important trait of a(n)________ leader in path-goal theory is friendliness.
A) achievement-oriented
B) directive
C) participative
D) supportive
The CEO of a major corporation experiences emotional problems and is treated for his
condition by a psychiatrist. Shortly after he begins taking medication, the CEO is
arrested for reckless driving and appears in the media making bizarre statements that
sound misguided and bigoted. When questioned about his competence to lead, the CEO
blames his troubles on his medication, then continues to behave erratically and make
statements in “bad taste.” Which of the following do the CEO’s stakeholders have the
most legitimate right to demand?
A) that the CEO resign from his position
B) that the CEO appoint a colleague to share his leadership position and keep an eye on
him
C) that the CEO increase his medication dose
D) that the CEO decrease his medication dose
The eight steps of decision making ________.
A) can only be employed by individuals
B) can only be employed in very small groups
C) can be employed by individuals and groups
D) can only be employed by groups
The primary reason for why social loafing occurs is that output contributions from
________ easily be measured.
A) the entire group can
B) the entire group cannot
C) individuals can
D) individuals cannot
According to Lewin, which of the following is a force that might overcome inertia and
unfreeze the status quo?
A) increase restraining forces
B) maintain restraining forces
C) decrease driving forces
D) increase driving forces
Which of the following issues is NOT one of the top three factors that have been
identified by today’s college graduates as important in selecting a new job?
A) job security
B) job location
C) job benefits
D) compensation
Manufacturing organizations ________.
A) produce physical outputs only
B) produce nonphysical outputs only
C) require nonphysical inputs only
D) require physical inputs only
This payoff matrix gives potential dollar gain values in thousands for strategies S1, S2,
S3, and S4 for Sam’s Pizza and competitive strategies CA1, CA2, and CA3 for Pam’s
Pizza. If Sam chooses S1, how is he feeling about the business climate?
A) Sam is feeling pessimistic because he has chosen a maximax strategy.
B) Sam is feeling optimistic because he has chosen a maximin strategy.
C) Sam is feeling neither pessimistic nor optimistic because he has chosen neither a
maximin nor a maximax strategy.
D) Sam is feeling both pessimistic and optimistic because he has chosen both a
maximin and a maximax strategy.
Which of the following is most closely associated with the work of W. Edwards
Deming?
A) total quality management
B) the Hawthorne studies
C) the general administrative theory
D) the human relations movement
A disadvantage of a statistical report is that it may leave out ________ measurements of
performance.
A) subjective
B) objective
C) positive
D) negative
A manager is determining what kind of new computers she should purchase for her
department. She has made a list of five different computer models for consideration.
Which stage of the decision-making process is this?
A) selection of an alternative
B) identification of decision criteria
C) development of alternatives
D) analysis of alternatives
Which statement is true of the skills that members of work groups and work teams must
have?
A) Work group members need complementary skills.
B) Work team members need random skills.
C) Work team members need complementary skills.
D) Work group members need random skills.
In a short essay, describe the matrix structure. What are its advantages and
disadvantages?
In a short essay, describe how an entrepreneur who is reluctant to empower employees
might go about the process.
In a short essay, describe the parameters in an environmental uncertainty matrix.
Describe how to take advantage of the luck that you have.
In a short essay, explain the three types of organizational change.