According to Greenleaf, the best measure of servant leadership is
a. Whether the leader has the necessary traits to lead.
b. Whether the leader is ethical.
c. Whether followers are willing to support the leader.
d. Whether followers are nurtured by the leader.
__________ refers to a leader who uses any combination of the basic five styles for the
purpose of personal advancement.
a. Middle-of-the-road management
b. Maternalism
c. Opportunism
d. Team management
e. Paternalism
Heifetz and Burns believe that the leader-follower relationship is central to ethical
leadership.
a. True
b. False
Personality and other personal characteristics are unrelated to the process of how
in-groups
are formed.
a. True
b. False
The four key elements of the definition of leadership used in the text are
a. Trait, goal, emergent, expert
b. Process, influence, group, goal
c. Values, ethics, process, performance
d. Capability, competency, skill, relationship
The style approach is not heuristic.
a. True
b. False
Many research studies identify and empirically support the situational approach. This
statement is
a. A strength of the situational approach
b. A criticism of the situational approach
c. Describes the developmental levels in situational approach
d. Describes the leader behaviors in situational approach
How does servant leadership differ from path-goal theory?
a. Focuses on the behaviors leaders should exhibit to put followers first.
b. Is unconcerned with the way leaders should treat followers.
c. Focuses on the need for leaders to perfect themselves before helping others.
d. Makes the need for task completion necessary before relationships can thrive.
Katz states that human skills are most important for middle- and top-management
levels.
a. True
b. False
Many studies have shown that organizations often have higher standards of
performance and effort for women.
a. True
b. False