One of the seven principles or rules for reengineering is to organize around outcomes,
not tasks.
The job of operations and supply chain strategy is to deliver the most feature-rich,
highest quality product at the lowest price within specified parameters of delivery time
and customization.
Statistical process control involves testing random samples of output from a process to
determine whether the process is producing items within a preselected range.
MRP is least valuable in industries where a number of products are made in batches
using the same productive equipment.
When recovering from a defective service encounter, a botched task calls for an
apology.
Gas stations, loading docks, and parking lots have infinite potential length of lines for
their respective queuing systems.
The MRP program performs its analysis from the bottom up of the product structure
trees, imploding requirements level by level.
Project management can be defined as planning, directing, and controlling resources to
meet the technical, cost, and time constraints of the project.
Costs incurred in hiring, training, and laying off personnel are considered relevant
aggregate operations planning costs.
Efficiency of a production process is the ratio of the actual output of a process to some
standard.
Henry Ford used JIT concepts as he streamlined his moving assembly lines to make
automobiles in the early 1900s.
If the fraction defective is 0.12 based on a sample size of 16, the standard deviation
used in the -chart is about 0.08.
Value stream mapping involves materials, not information.