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A domain name gives a company an address on the Web and a unique identity.
a. True
b. False
The great majority of managers operate at the:
a. preconventional level.
b. principled level.
c. conventional level.
d. postconventional level.
e. autocratic level.
Managers with an analytical decision style like to consider complex solutions based on
as much data as they can gather.
a. True
b. False
The _____ is the department manager's tool for daily and weekly operations.
a. conventional goal
b. strategic goal
c. strategic plan
d. operational plan
e. targeted plan
Quadrant A represents organizations that are focused primarily on bottom-line results
and pay little attention to organizational values.
a. True
b. False
Once the desired alternative is developed, it should be _____.
a. analyzed
b. evaluated
c. selected
d. recognized
e. identified
An important characteristic of network groups is that they are created informally by
employees, not the organization, and membership is voluntary.
a. True
b. False
A formal communication channel is a communication channel that flows within the
chain of command.
a. True
b. False
A country's physical facilities that support economic activities make up its _____.
a. resource markets
b. infrastructure
c. physical markets
d. product markets
e. plants and equipment
Which of the following is the power coming from a formal management position in the
organization?
a. Referent power
b. Coercive power
c. Reward power
d. Legitimate power
e. Expert power
Anne Chinoda, top executive at Florida Blood Centers, is under pressure to resign
because she took a $71,000 pay increase just months before she laid off 42 employees.
Chinoda's decision lies in the:
a. domain of codified law. b. domain of free choice.
c. domain of ethics. d. domain of social responsibility.
e. none of these.
Which of the following refers to all monetary payments and all goods or commodities
used in lieu of money to reward employees?
a. Bonus
b. Compensation
c. Wages
d. Incentive Pay
e. Point System
Self-contained unit structure is a term used for:
a. divisional structure.
b. functional structure.
c. term structure.
d. matrix structure.
e. virtual network structure.
A blueprint specifying the resource allocations schedules, and other actions necessary
for attaining goals is referred to as a(n) _____.
a. goal
b. plan
c. mission
d. vision
e. objective
Which of the following is a philosophy of organization-wide commitment to continuous
improvement, focusing on teamwork, customer satisfaction, and lowering costs?
a. Engineering
b. Total quality management
c. Outsourcing
d. Culture
e. Diversity
