OSHA recently has focused on ‘fair and effective enforcement.”
Executive Orders reduce the scope of Title VII.
MBO relates an employee’s work goals to his or her departmental goals and to the
organization’s goals.
In an interview, it is recommend that you begin the interview by jumping right in to the
crux of the matter.
Today’s trend is for HR managers to spend more time on administrative, transactional
services.
Managers who receive feedback from subordinates who identify themselves view the
upward appraisal process more negatively than do managers who receive anonymous
feedback.
Peer appraisals have been shown to have an immediate positive impact on improving
task motivation, cohesion, and satisfaction, while reducing social loafing.
An occupational illness is any abnormal condition or disorder caused by exposure to
environmental factors associated with employment.
Some employers may misclassify employees as independent contractors to reduce the
taxes they must pay.
Selection tests must be validated in the organization that uses them regardless of the
validity shown in other similar organizations.
The establishment of the EEOC assisted the federal government in enforcing equal
employment laws.
________ justice refers to something that is good or bad, right or wrong, better or
worse.
A) Distributive
B) Procedural
C) Interactional
D) Normative
A structured process by which people become skilled workers through a combination of
classroom instruction and on-the-job training is called ________.
A) job instruction training
B) understudy training
C) programmed learning
D) apprenticeship training
When conducting an appraisal interview, supervisors should do all of the following
except:
A) compare the person’s performance to a standard.
B) encourage the employee to talk.
C) give specific examples of poor performance.
D) compare the person’s performance to that of other employees.
Internal equity refers to ________.
A) how a job’s pay rate in one company compares the job’s pay rate in other companies
B) how fair the job’s pay rate is, when compared to other jobs within the same company
C) the fairness of an individual’s pay as compared with what his or her coworkers are
earning for the same or very similar jobs within the company, based on each
individual’s performance
D) the perceived fairness of the processes and procedures used to make decisions
regarding the allocation of pay
The ________ form of union security means that union members have preference in
hiring, but the employer can hire non-union members.
A) closed shop
B) union shop
C) agency shop
D) preferential shop
Unsafe acts can be reduced through all of the following methods except:
A) job rotation.
B) screening.
C) training.
D) incentive programs.
Jack hopes to be promoted to head of his department next year. In the meantime, he has
been assigned to spend a year as assistant to the current department head. This is an
example of the ________ form of training.
A) job rotation
B) job instruction
C) coaching
D) informal learning
Negotiators use all of the following types of third-party interventions to overcome an
impasse except:
A) binding arbitration.
B) nonbinding arbitration.
C) mediation.
D) picketing.
Under which of the following circumstances would an interview used for selection
purposes be perceived as unfair?
A) Two-way communication is used.
B) Applicant is given an opportunity to display skills.
C) Feedback is provided.
D) A personality test is administered.
When using the job classification method of job evaluation, raters categorize jobs into
groups of similar jobs called ________.
A) classes
B) grades
C) sections
D) cohorts
Some supervisors, when filling in rating scales, tend to avoid the highs and lows on the
scale and rate most people in the middle. This ________ means that all employees may
be rated average.
A) stereotyping
B) central tendency
C) strictness
D) leniency
A safety oriented culture exhibits ________.
A) teamwork involving safety
B) communication and collaboration on safety matters
C) assignment of critical functions to specific individuals
D) All of the above.
Which court case was important because its ruling provided details regarding how
employers should validate screening tools?
A) Roe v. Wade
B) Albemarle Paper Company v. Moody
C) Griggs v. Duke Power Company
D) Burlington Industries v. Ellerth
Recruiting is necessary to ________.
A) forecast the supply of outside candidates
B) develop an applicant pool
C) determine whether to use inside or outside candidates
D) develop qualifications inventories
Jane records every activity she participates in at work along with time in a log. This
approach to data collection for job analysis is based on ________.
A) diaries
B) interviews
C) direct observation
D) questionnaires
Which of the following is a commonly verified background area?
A) legal eligibility for employment
B) dates of prior employment
C) military service
D) All of the above.
Which of the following is one of the earliest indicators of possible alcoholism in an
employee?
A) domestic problems
B) avoidance of fellow employees
C) lying
D) tardiness
Which of the following professions is considered “nonexempt” from provisions of the
Fair Labor Standards Act?
A) attorney
B) physician
C) management trainee
D) general manager
Which of the following is not another term for contingent workers?
A) part-time
B) just-in-time
C) collateral
D) temporary
In collective bargaining, a(n) ________ occurs when the parties are not able to move
forward toward settlement.
A) impasse
B) agreement
C) arbitration
D) association
Which of the bases for dismissal is defined as an employee’s inability to do the work
assigned because the nature of the job has changed?
A) unsatisfactory performance
B) misconduct
C) lack of qualifications for job
D) changed requirements of job
Unions negotiate all of the following pay-related issues except:
A) wage rates
B) income security
C) unpaid leave to care for an immediate family member
D) time off with pay
Which of the following is meant to counteract potential problems associated with a
diverse workforce?
A) improve interpersonal skills
B) improving math skills
C) understanding/valuing cultural differences
D) All of the above.
About ________% of people working in the United States belong to unions.
A) 5
B) 12
C) 20
D) 45
________ is a detailed study of the job to determine what specific skills the job
requires.
A) Needs analysis
B) Task analysis
C) Performance analysis
D) Training strategy