A question on an employment application form that requests the dates of attendance and
graduation from various schools may be illegal as it could reflect an applicant’s age.
Observing work is a valid means of analyzing a job that has a lot of mental activity.
Generally, lockouts are not viewed by the NLRB as an unfair labor practice.
HR and line managers share responsibility for most human resource activities.
An appraisal interview is used to make plans for new hires as they move through the
selection and training process.
Behavioral interview questions focus on future behavior.
The EEOC is generally opposed to the use of mandatory alternative dispute resolution
agreements, which are required by many employers.
Pay is always the issue as to why people unionize.
Vestibule training’s attractiveness is because of its lower costs or increased safety.
Under the Civil Rights Act of 1991, disparate impact claims require proof of
discriminatory intent.
Recruitment efforts should be an integral part of a firm’s strategic planning process.
The Equal Pay Act states that employees of one sex may not be paid wages at a rate
lower than that paid to employees of the opposite sex for doing roughly equivalent
work.
When it comes to safety, habitual safe behavior is better than a thinking employee.
Competencies are demonstrable characteristics of a person including knowledge, skills,
and behaviors that enable performance.
In order for discrimination to exist, an employer’s intent to discriminate must be
established.
Of the ten most serious ethical issues, how many were HR related?
A) six
B) ten
C) seven
D) four
________ is a section of an employer’s Web site that offers employees online access to
many or all of the training courses employees need to succeed at their jobs.
A) Videospace
B) A learning portal
C) A training portal
D) None of the above.
Who is the primary person responsible for doing the actual appraising of an employee’s
performance?
A) the employee’s direct supervisor
B) the company appraiser
C) the EEO contact person
D) None of the above.
Capital One welcomes new employees on a designated day with balloons, parties, and
pep rallies. This is an example of ________.
A) providing physical support
B) using stories
C) using symbols
D) organizing ceremonies
The most drastic step a manager can take in response to an employee offense is
________.
A) written warning
B) warning documented in employee file
C) time off without pay
D) dismissal
Which of the following groups can employers legally discriminate against?
A) women
B) men over 50
C) smokers
D) people with AIDS
In which of the following court cases did the U.S. Supreme Court further clarify the law
on sexual harassment?
A) Burlington Industries v. Ellerth
B) Griggs v. Duke Power
C) Farragher v. City of Boca Raton
D) Both A and C.
Forced distribution refers to an appraisal method, which ________.
A) is based on progress made toward the accomplishment of measurable goals
B) combines the benefits of narratives, critical incidents, and quantified scales by
assigning scale points with specific examples of good or poor performance
C) requires a supervisor to evaluate performance by assigning predetermined
percentages of those being rated into performance categories
D) involves listing all the subordinates to be rated, indicating the employee who is the
highest on each characteristic being measured and who is the lowest, and then
alternating between the next highest and lowest until all employees have been ranked
Mental disabilities like depression account for the greatest number of claims brought
under the ADA.
Which of the following occupations must adhere to overtime and minimum pay
provisions stated in the Fair Labor Standards Act?
A) paralegals
B) pharmacists
C) attorneys
D) department heads
What is the second step in the union drive and election?
A) initial contact
B) signing authorization cards
C) the hearing
D) the campaign
By some estimates, ________ percent of employees have stolen from their employers.
A) 75
B) 80
C) 26
D) 49
Which of the following court decisions broadly endorses the EEOC’s guidelines on
sexual harassment?
A) Meritor Savings v. Vinson
B) Burlington Industries v. Ellerth
C) Farragher v. City of Boca Raton
D) Griggs v. Duke Power
What is the first step in the Management by Objectives Method?
A) set the organization’s goals
B) set departmental goals
C) discuss departmental goals
D) define expected results
Which of the following is a type of workplace exposure hazard?
A) chemicals
B) excessive noise
C) temperature extremes
D) All of the above.
According to the Family and Medical Leave Act, eligible employees can take unpaid,
job-protected leave for the ________.
A) care of a child
B) birth of a child
C) care of a parent
D) All of the above.
Which of the following is not an advantage of using a private employment agency?
A) It may be faster than in-house recruiting.
B) It does not require internal recruitment specialists.
C) Screening may not be as thorough.
D) It may be better for attracting minority candidates.
When Amanda interviewed for a job with the employment commission, the interviewer
warned her that the job could be very stressful with long hours and a lot of bureaucracy.
The interviewer was trying to provide ________.
A) reality shock
B) a realistic job interview
C) disincentive
D) a challenge
Which of the following is true for employers who use independent contractors?
A) Fair Labor Standards Act regulations do not apply
B) Social Security taxes are higher than for regular employees
C) State income taxes are charged at a higher rate
D) Social Security taxes are charged at a higher rate
What was the name of the landmark case the Supreme Court used to define unfair
discrimination?
A) Roe v. Wade
B) Meritor Savings Bank FSB v. Vinson
C) Griggs v. Duke Power Company
D) Faragher v. City of Boca Raton
Explain the three steps in the performance appraisal process.
Explain the concept of Strategic Human Resource Management.
What are the three basic causes of workplace accidents? Explain your choices.
Explain what it means to have authority.
What are the things that shape ethical behavior at work? Name four.
List five main managerial development techniques.
There are several guidelines for developing an appraisal that is legally defensible.
Identify four of these guidelines.
List and describe the five steps involved in planning a union drive and election.
List the steps used to establish pay rates while ensuring external, internal, and
procedural equity.
Explain the difference between job stress and burnout.