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Social entrepreneurship combines the creativity, business smarts, passion, and hard
work of the traditional entrepreneur with a mission to change the world for the better.
a. True
b. False
What is the main concern of first-level managers?
a. Monitoring the external environment and determining the best strategy to be
competitive
b. Putting top management plans into action across the organization
c. Allocating resources and coordinating teams
d. Linking groups of people
e. Facilitating individual performance
Which of the following is a device for collecting information about an applicant's
education, previous job experience, and other background characteristics?
a. An employment test
b. An assessment center
c. An application form
d. An affirmative action form
e. A privacy form
Standardization of work and wage incentives are characteristics of:
a. bureaucratic organizations.
b. scientific management.
c. quantitative management.
d. administrative management.
e. behavioral science.
The combination of benefits received and costs paid by the customer refers to value.
a. True
b. False
Anne Chinoda, top executive at Florida Blood Centers, is under pressure to resign
because she took a $71,000 pay increase just months before she laid off 42 employees.
Chinoda's decision lies in the:
a. domain of codified law. b. domain of free choice.
c. domain of ethics. d. domain of social responsibility.
e. none of these.
The set of decisions and actions used to formulate and implement strategies that will
provide a competitively superior fit between the organization and its environment so as
to achieve organizational goals is known as:
a. strategy formulation.
b. strategic planning.
c. strategic management.
d. strategy implementation.
e. strategy evaluation.
All of the following are critical innovation strategies for changing products and
technologies EXCEPT _____.
a. exploration
b. cooperation
c. innovation roles
d. risk propensity
e. all of these are critical innovation strategies
Which of the following is the tendency to assign an individual to a group or broad
category and then to attribute widely held generalizations about the group to the
individual?
a. Stereotyping
b. Projection
c. Figure-ground
d. The halo effect
e. Perceptual defense
The first step in pursuing an entrepreneurial dream is to come up with a viable idea.
a. True
b. False
All of the following are examples of special interest groups except:
a. professional associations.
b. trade associations.
c. political action committees.
d. courts.
e. consumerists.
Which of the following is an incorrect fit in a stable organizational environment?
a. A tight structure
b. A rigid structure
c. A functional structure
d. A horizontal structure
e. A vertical structure
One of the consequences of diversity in the workplace is that there is a decreased
quality of team problem solving.
a. True
b. False
Only about _____ percent of American adults reach the level-three stage of moral
development.
a. two
b. four
c. eleven
d. fifteen
e. twenty
One of the most important things that a manager can do for the organization, according
to the text, is to:
a. talk to their employees.
b. create a climate of trust and openness.
c. listen to their employees.
d. ensure that production remains high.
e. none of these.
The condition that exists when the organization's parts interact to produce a joint effect
that is greater than the sum of the parts acting alone is known as:
a. core competence.
b. synergy.
c. value creation.
d. business-level strategy.
e. multidomestic strategy.
Exporting, licensing, and direct investing are called _____ strategies because they
represent alternative ways to sell products and services in foreign markets.
a. globalized
b. expansion
c. retrenchment
d. market entry
e. concentrated business
Factors that influence job satisfaction based on fulfillment of high-level needs such as
achievement, recognition, and opportunity for growth are called motivators.
a. True
b. False
The leader who builds widespread commitment to a clear and compelling vision and
stimulates people to high performance is a _____ leader
a.Level 1
b.Level 2
c.Level 3
d.Level 4
e.Level 5
Which of these refers to the financing that consists of funds that are invested in
exchange for ownership in the company?
a. Venture-debt
b. Debt financing
c. Equity financing
d. Franchising
e. Licensing
