Employers may provide employees pocket dictating machines and iPads to record
activities at random times of the workday.
In a drive to certify a union all five steps must be completed.
Employers may be held liable for illegal acts their employees commit via email.
Safety audits measure injury and illness statistics, workers’ compensation costs, and
vehicle accident statistics.
Many workplace accidents occur around forklift trucks.
The Age Discrimination in Employment Act prohibits discriminating against a person
50 or over in any area of employment because of age.
A structured interview is the only kind that is allowed in organizations.
360-degree feedback is generally used for development purposes, rather than for pay
increases.
Only an aggrieved individual can file discrimination charges against another.
Limiting the information given during a response to an employment discrimination
charge is advisable.
There are four steps in an affirmative action program.
Distributive justice refers to the manner in which managers conduct their interpersonal
dealings with employees.
Employers have to formulate plans for attracting minorities and women, including
reevaluating personnel policies and developing flexible work options.
Drug tests always correlate closely with impairment levels.
Bullying means singling out someone to harass and mistreat them.
A polygraph measures physiological changes in the human body and is used to detect
lies.
The Personality Profile Analysis can be completed online in 10 minutes.
The American with Disabilities Act of 1990 does not list specific disabilities.
In an interview, according to one researcher, you have lots of time to make an
impression on the interviewer.
Goals should be challenging, but not so difficult that they appear impossible or
unrealistic.
________ allows people in one location to communicate live with people in another
location.
A) Videoconferencing
B) Televising
C) Internet
D) Internet televising
The point method of job evaluation entails ________.
A) identifying several compensable factors, each having several degrees, and the degree
to which each of these factors is present in the job
B) ranking each job relative to all other jobs based on some overall factor
C) using raters to categorize jobs into groups
D) deciding which jobs have more of the chosen compensable factors
When a company decides on how to fill top executive positions, the process is called
________.
A) employment planning
B) succession planning
C) selection
D) testing
Which of the following benefits is required by federal or state law?
A) disability insurance
B) workers’ compensation
C) paid time off for vacations and holidays
D) pensions
ESOP is an incentive plan that ________.
A) uses a trust to hold stock in individual employee accounts and distributes it to
employees upon retirement
B) engages many or all employees in a common effort to achieve a company’s
productivity objectives with any resulting cost-savings gains shared among employees
and the company
C) contributes company shares of its own stock or cash to be used to purchase company
stock to a trust established to purchase shares of the firm’s stock for employees
D) provides tax advantages for employees by deferring income taxes, often until the
employee retires
The final step in the validation process is to ________.
A) choose the tests to measure attributes of job
B) analyze the job
C) relate test scores and job criteria
D) cross-validate
When a supervisor must criticize a subordinate in an appraisal interview, it is best to
________.
A) hold the meeting with other people who can diffuse the negative situation
B) provide examples of critical incidents
C) acknowledge the supervisor’s personal biases in the situation
D) provide feedback once per year
Jill works as a cashier at a grocery store. She earns $8 an hour (or $320 for a 40-hour
week). Last week, she worked 44 hours. Given standard requirements from the FLSA,
what did she earn last week?
A) $320
B) $336
C) $344
D) $368
All of the following are advantages of using the critical incident method for appraising
performance except that:
A) it provides examples of good performance.
B) it does not include a numerical rating.
C) it provides examples of poor performance.
D) incidents can be tied to performance goals.
Misconduct, one of the bases for dismissal, is defined as ________.
A) the deliberate and willful violation of the employer’s rules and may include stealing
and insubordination
B) an employee’s inability to do the assigned work despite his or her diligence
C) the persistent failure to perform assigned duties or to meet prescribed standards on
the job
D) an employee’s inability to do the work assigned because the nature of the job has
changed
Which of the following may be included in a job specification?
A) traits
B) skills
C) required background
D) All of the above.
To protect against bias claims when using the forced distribution method employers
should ________.
A) appoint a review committee to review any employee’s low ranking
B) train raters to be objective
C) consider using multiple raters in conjunction with the method
D) All of the above.
Interviews should begin by ________.
A) establishing rapport
B) jumping right into the heart of the matter
C) highlighting what the interview will be doing
D) explaining the qualifications of the interviewer
When planning for employment requirements, what must be forecasted?
A) personnel needs
B) supply of inside candidates
C) Both A and B.
D) Neither A nor B.
A(n) ________ is a procedure designed to obtain information from a person through
oral responses to oral inquiries.
A) writing test
B) work sample simulation
C) interview
D) reference check
The methods used to give new or present employees the skills they need to perform
their jobs are called ________.
A) orientation
B) training
C) development
D) appraisal
Under which scenario must an employer rehire strikers who wish to be reinstated?
A) following economic strikes if the negotiations were resolved
B) following sympathy strikes
C) following unfair labor practice strikes
D) following wildcat strikes when the contract is still in place
The ________ form of union security means that the company can hire only union
members.
A) closed shop
B) union shop
C) agency shop
D) maintenance of agreement
Which of the following is not a step an employer can take to protect itself from terror
attacks?
A) check mail carefully
B) prepare evacuation plans
C) identify ahead of time a lean “crisis organization”
D) all of the above
When repetitive questions appear on a questionnaire, which form of reliability is likely
being measured?
A) retest estimate
B) internal consistency
C) equivalent form
D) criterion validity
The process through which someone becomes aware of personal skills, interests,
knowledge, motivations; acquires information about opportunities; identifies career
goals; and establishes action plans to attain those goals is called ________.
A) organizational development
B) career management
C) career development
D) career planning
________ maintain contact within the community and publicize openings.
A) Job Analysts
B) EEO representatives
C) Recruiters
D) Compensation managers
A ________ shows graphically how two variables are related.
A) trend analysis
B) ratio analysis
C) scatter plot
D) correlation analysis
List the steps needed to validate a test.
What are the factors leading to job stress? Identify five suggestions for reducing job
stress.
Some say that even when employers use reasonable care by taking steps to minimize
liability for sexual harassment, minimize, or eliminate the occurrence of sexual
harassment, and take immediate action once it knows of harassing conduct, it still may
not be enough. Why might this be the case?
Briefly explain how an at-risk variable pay plan works.
List five reasons why human resource concepts and techniques are important to all
managers.
List the steps used in the job ranking method of job evaluation.
List three equal employment laws [for extra credit give the year they were passed].