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Sales in relation to targets is an example of a balanced scorecard metric.
a. True
b. False
Explain NAFTA.
Cyrus's Resort has proposed some major structural changes within their organization.
Some of the employees fear that they will lose power with the changes. They begin
voicing resistance to the changes. What barrier to change are they exhibiting?
a. Disagreements about the benefits
b. Self interests
c. A lack of understanding and trust
d. Uncertainty
e. Goals and rewards
Which of these forces comprises unwritten, common rules and perceptions about
relationships?
a. Economic forces
b. Political forces
c. Social forces
d. Legal forces
e. Personal forces
The decision by Paula Reid, the manager who statted the U.S. Secret Service
prostitution scandal in Catagena, was based largely on the _____ approach
a. justice
b. moral-rights
c. obstructive
d. individualism
e. practical
A formal chain of command for both functional and divisional relationships is provided
by the _____ approach to structure.
a. matrix
b. vertical functional
c. divisional
d. product
e. team-based
Goal specificity, in goal-setting theory, refers to the difficulty level of goals.
a. True
b. False
According to the U.S. Supreme Court, sexual harassment does not include harassment
by the same sex.
a. True
b. False
Workforce diversity refers to hiring people from different geographic regions of the
country but of same nationality.
a. True
b. False
The _____ plans future investments in major assets to be depreciated over several
years.
a. capital budget
b. balance sheet budget
c. cash budget
d. revenue budget
e. profit budget
Special interest groups include trade associations, political action committees and
consumerists.
a. True
b. False
Which of the following group is expected to grow the most in employment from 2008
to 2018?
a. Hispanic
b. Asian
c. African American
d. European
e. White
Which of the following are high-energy people who enjoy handling every detail of their
own businesses?
a. Jugglers
b. Idealists
c. Sustainers
d. Optimizers
e. Hard workers
_____ decisions are associated with conflicts over goals and decision alternatives,
rapidly changing circumstances, fuzzy information, and unclear links among decision
elements.
a. Nonprogrammed
b. Programmed
c. Wicked
d. Conventional
e. Irrational
The legal-political environment, in international operations, includes which of the
following?
a. Shared knowledge, beliefs and values
b. Political risks
c. Social organizations
d. Infrastructure
e. None of these
Identify and briefly explain at least two key factors in economic, sociocultural and
political-legal environments that affect an organization.
Briefly describe Maslow's hierarchy of needs theory.
Uncertainty in a business environment refers to lacking sufficient information necessary
to predict future environmental needs and changes. Turbulence in a business
environment refers to the amount of change and complexity that exists in that
organizational environment. Choose one of the strategies that managers use to adapt to
environmental changes, and write a short paragraph that gives your assessment of the
ethical issues that might arise from its use.
Explain the Big Five personality factors. Are these applicable in an international
context?
_____ channels exist outside the formally authorized channels and do not adhere to the
organization's hierarchy of authority.
At the _____ level of personal moral development, individuals are most concerned with
external rewards and punishments.
Briefly discuss the relationship between management skills and management level.
List the five characteristics of effective goals.
_____ refers to the messages and information sent from top management down to
subordinates.
