Frank regretfully missed an important deadline at work. His boss, George, thinks to
himself, “Frank missed that deadline because he is lazy; I really need to crack down on
him more.” This is an example of what kind of attribution?
a. External attribution
b. Internal attribution
c. Horizontal attribution
d. Vertical attribution
e. Skewed attribution
The decision by Paula Reid, the manager who statted the U.S. Secret Service
prostitution scandal in Catagena, was based largely on the _____ approach
a. justice
b. moral-rights
c. obstructive
d. individualism
e. practical
Some firms engage in crisis planning to enable them to cope with unexpected events
that are so sudden and devastating that they have the potential to destroy the
organization.
a. True
b. False
Alden is a recent college graduate. He is unsure about his future. A counselor in his
university’s career resources office recently told Alden that he had a high need for
achievement. Based on this, what type of career should Alden pursue?
a. He should look for work as a project manager.
b. He should think about starting his own business.
c. He should look for work in “corporate America,” he is sure to climb to the top.
d. He should play the Lotto.
e. None of these.
_____ places an emphasis on a worldwide perspective.
a. Polycentric companies
b. Geocentric companies
c. Ethnocentric companies
d. Regiocentric companies
e. Domestic companies
A new drug has not been approved by the FDA to sell in the U.S. because further testing
is needed. The company has a chance to sell its product in another country immediately
to start recovering the costs of R & D and production three years ahead of time. This
example places the decision in which of the categories from the text?
a. The ethical domain
b. The domain of free choice
c. The legal domain
d. The obstructive category
e. The protective domain
For most women, talk is primarily a means to preserve independence and negotiate and
maintain status in a hierarchy.
a. True
b. False
Individuals are concerned with external rewards and punishments at the principled
level.
a. True
b. False
Which of the following is(are) important role(s) to be played during the process of
organizational change?
a. The idea champion
b. The critic
c. The sponsor
d. Inventor
e. All of these
The collaborating style of conflict resolution is based on a _____ degree of
assertiveness and a _____ degree of cooperativeness.
a. high, high
b. high, low
c. low, high
d. low, low
e. low, medium
All the following are conflict handling styles discussed in your text EXCEPT:
a. competing style.
b. assertive style.
c. avoiding style.
d. accommodating style.
e. compromising style.
Artie’s Pretzels is a small but well-known company that receives thousands of job
applications every year, though it only fills about 50 positions annually. Company
managers have learned that Artie’s human resource practices are one of the driving
factors that attract potential employees. Artie’s Pretzels is an example of a(n) _____.
a. contingency employer
b. employer of options
c. employer of choice
d. Employer of necessity
e. telecommuter-friendly employer
_____ refers to an arrangement by which the owner of a product or service allows
others to purchase the right to distribute the product or service with help from the
owner.
a. Franchising
b. Business incubation
c. Spinning-off
d. Globalization
e. Right offerings
Three categories of motivation theories are content theories, process theories, and
reinforcement theories.
a. True
b. False
The ethical decision approach that requires persons to be guided by standards of equity,
fairness and impartiality is the:
a. moral-rights approach.
b. individualism approach.
c. utilitarian approach.
d. justice approach.
e. discretionary responsibility.
The innovation strategy for changing products and technologies that involves managers
putting in place processes and structures to ensure that new ideas are carried forward
for acceptance and implementation is known as _____ .
The _____ style to handle conflict involves a high degree of assertiveness and a high
degree of cooperation.
_____, _____, and _____ are three types of strategies that organizations can use to
adapt to environmental changes.
In a(n) _____, people use communication primarily to exchange facts and information.
A management perspective that emerged around the late nineteenth century that
emphasized understanding human behavior, needs, and attitudes in the workplace is
referred to as a(n) _____.