Seung-Hui Cho best fits the description of a(n)
a. EVJO
b. SARA
c. SVJO
d. DARE
A high-context culture person would believe that a crisis counselor should
a. gain information about the individual’s personal status.
b. gain information about the individual’s social status.
c. be explicit and straightforward in language usage.
d. use facial expressions and other nonverbal gestures to get a point across.
The “false memory” concept applied both to work with adults who were abused as
children and to perpetrators of abuse has
a. proven that false memories as a concept are valid.
b. proven that false memories as a concept are invalid.
c. much to do with the interviewer, the way particular questions are asked, the context
of the setting, and the emotional state of the client
d. more to do with unresolved Electra and Oedipal complexes.
If taken hostage, which of the following should a hostage not attempt to do?
a. Lighten the seriousness of the situation by injecting a bit of humor into it.
b. Be very compliant and servile to instructions from the hostage takers.
c. Be highly observant of what is happening so as to give a valid report to the
authorities.
d. Make suggestions or speak without first being spoken to.
One of the major causes of burnout for human service workers is
a. dealing with large amounts of paperwork.
b. working with uncooperative staff.
c. handling chronic clients.
d. loss of control over decision-making about clients.
The psychobiology of humans in crisis is important because
a. dramatic changes often occur in neurotransmitters when crises occur.
b. abnormal changes in neurotransmitters are involved in mental illnesses.
c. legal and illegal drugs have a major effect on mental health and the crises that may
ensue from their use.
d. All of the aboveall of the above are important psychobiological factors in crisis
intervention.
Disinhibition effect
a. means that the crisis worker disinhibits the client’s suicidal/homicidal ideation.
b. is a common psychological malady of sex callers.
c. means that clients open up faster and with more personal information when they are
on the internet.
d. means the worker must immediately attempt to anchor the client in concrete reality
because of the disinhibiting effects of a psychotic episode.
One of the major problems of using peer referral for screening for potential violence is
a. fear of being labeled a ‘snitch.”
b. dismissal of threats as ” just talk.”
c. neither a nor b is a major reason.
d. both a and b are major reasons.
One of the decision variables as to whether a drug abuser will be treated as an in- or
outpatient is based on
a. whether the client is a polyuser.
b. whether the treatment program is AA-based or not.
c. whether the client’s withdrawal is going to be severe.
d. Both a and c are critical variables.
Which of the following is a myth associated with battering?
a. Alcohol abuse is a prime reason for battering.
b. “Problem” families are mainly involved in battering.
c. Battering relationships are more prominent in the lower socio-economic classes.
d. All of the above are myths.
Support groups are important to victims of PTSD because of
a. shared experiences.
b. reduction of stigma.
c. restoration of self-pride
d. All of the above are good reasons.
Vicarious traumatization and compassion fatigue
a. are the result of the worker allowing clients to become dependent.
b. are the inability of the worker to engage in leisure time activities.
c. occur across therapies and clients over time.
d. typically have an immediate onset in the face of an overwhelming catastrophe in
which the worker has little time for proper rest, eats poorly, and is faced with dozens of
clients in need of immediate assistance with little hope of obtaining help for them.
Deflection of angry feelings may be accomplished by
a. physical activity and writing down feelings.
b. going to time out and considering consequences.
c. understanding such feelings are transitory in nature.
d. moving to less threatening topics.
U.S. Department of Justice statistics probably underestimate the magnitude of domestic
violence because
a. cultural norms tolerate and in some instances condone family violence.
b. confidentiality and shame keeps violence a family secret.
c. poor and non-English speaking women are underreported and women who are
institutionalized or hospitalized are not included.
d. all of the above
Learned helplessness is
a. a dependent response to rational action statements the worker makes.
b. a ploy of histrionic personality types.
c. a concept the worker teaches the client who is faced with extreme danger.
d. none of the above.
The chronological stages of burnout are
a. zealotry, assuredness, doubt, anxiety.
b. romanticism, idealism, pragmatism, realism.
c. industry, lethargy, condemnation, purposelessness.
d. none of the above.
Of the following individuals in a crisis, who is likely to suffer most?
a. children
b. gays and lesbians
c. women
d. the elderly
The microsystem includes all but which of the following?
a. family members.
b. social clubs and churches.
c. co-workers and neighbors
d. all of the above are part of the microsystem.
From a feminist standpoint, rape occurs because the perpetrator
a. is sexually overactive.
b. needs to have power and control.
c. is psychotic or otherwise mentally disturbed.
d. has severe relationship problems.
One of the major problems that schools grapple with in regard to crises is
a. voluminous state crisis plans that don”t apply to them and are never used.
b. how to coordinate more effectively with other agencies.
c. funds and time to practice different crises.
d. all of the above
Which of the following is not part of the S.A.F.E. acronym?
a. Substantive issues
b. Action statements
c. Face saving
d. Emotion
The level of action on the part of the crisis worker is determined largely by the assessed
level of the client’s
a. empathy.
b. mobility.
c. genuineness.
d. kind of crisis.
Of the attributes that will serve crisis workers well in a multicultural crisis world which
of the following is not helpful?
a. self-knowledge
b. alternative intervention strategies
c. a unitary world view
d. a variety of clients
One of the critiques of Katrina disaster relief that is not valid is that
a. people had to be coerced into volunteering to help.
b. money and staff had been diverted to counterterrorism activities.
c. there was a lack of efficient communication.
d. there were ambiguous authority relationships.
The stages of dying in the Kubler-Ross model are more or less
a. pain, shock, remorse, coping, and healing
b. denial, anger, bargaining, depression, acceptance.
c. anxiety, terror, bargaining, faith, resignation.
d. none of the above are the correct stages.
Which of the following is not one of the diagnostic criteria for PTSD?
a. constricted affect.
b. hyperalertness.
c. heightened social interaction.
d. memory impairment.
Reaction formation in a recovering alcoholic occurs when
a. temper tantrums and sulking are used to manipulate others.
b. hurtful events are buried in unconscious memory.
c. the individual needs acceptance and goes out of his or her way to find it.
d. the “cured” alcoholic proceeds to assume responsibility for curing all alcoholics.
The term empathy means that the worker
a. accurately senses the client’s inner feelings and meanings.
b. correctly diagnoses the client’s problem or symptoms.
c. is open and transparent in the relationship with the client.
d. all of the above: a, b, and c describe empathy.
Hotlines may be
a. time limited such as Katrina call-ins for specific problems.
b. local and deal with all kinds of issues.
c. continuous such as national runaway numbers.
d. all of the above.
The difference between the goal of a long term therapist and a crisis interventionist
would be
a. comprehensive personality change versus restoring precrisis functioning
b. focusing on cognition and affect as opposed to behavior.
c. setting long-term goals as opposed to short term goals.
d. not dealing with crisis clients as opposed to dealing with crisis clients.
Local EMA directors typically
a. have degrees in emergency management.
b. are mental health professionals.
c. come from a variety of occupations but take many training courses.
d. are assigned by FEMA after completing training at the Gaithersburg, MD FEMA
center.
Many women stay in battering relationships because they
a. are co-dependent.
b. have little education and few career opportunities.
c. will be embarrassed if the secret gets out.
d. are enablers.
In the Schneider Model of Grief, the stage called gaining perspective on the loss is
described as the griever reaching the point of accepting the loss, which is characterized
by
a. reaching a point of accepting that “what is done is done.”
b. providing time to make peace with the past.
c. both a and b above are characterized by this particular stage of grief.
d. neither a or b above are characterized by this particular grief stage.