The share of all giving made up by in-kind contributions of products and services has
been:
A. Rising steadily over the past decade.
B. Declining steadily over the past decade.
C. Remaining relatively constant over the past decade.
D. Declining sharply over the past decade.
Answer:
Which of the following is not true about the service phase of technology?
A. It was the fourth phase in the development of technology.
B. It emphasized providing services.
C. It required manual and intellectual skills.
D. It dominated from 1900 to 1960.
Answer:
Regulation can be argued as justified based on:
A. Collective market theory.
B. Utilitarian and justice grounds.
C. The life cycle of regulation.
D. Tradition.
Answer:
A new imperative for governments, businesses and society is to:
A. Preserve the global commons and assure its continued use.
B. Assure fair access to the global commons for all individuals.
C. Equalize the usage of the global commons among all nations of the world.
D. Avoid the use of the global commons in order to preserve it for future use.
Answer:
Polygraph testing:
A. Is encouraged by the Employee Polygraph Protection Act of 1988.
B. Is used by 85 percent of U.S. companies as a pre-employment screening procedure.
C. Has been replaced by written psychological tests.
D. Is used by 85 percent of U.S. companies to discover employee theft.
Answer:
Reverse discrimination occurs when:
A. The government discovers that one group was discriminated against over 10 years
ago.
B. One group is unintentionally discriminated against in an effort to help another group.
C. One group is intentionally promoted to meet government-mandated quotas.
D. All of the above.
Answer:
In a 1998 FTC report to Congress, how many websites did the government agency find
collected personal consumer information?
A. Less than 10 percent.
B. Approximately 25 percent.
C. Approximately 67 percent.
D. Over 85 percent.
Answer:
Which of the following is not true about women business owners?
A. They own or control almost two-fifths of all U.S. companies.
B. They are forming businesses at roughly the same rate that men are.
C. Female entrepreneurs are just as successful as male entrepreneurs.
D. Collectively they employ more people in U.S. than the Fortune 500 companies do
worldwide.
Answer:
Environmental justice is a movement to:
A. Prevent inequitable exposure to risk, such as from hazardous waste.
B. Identify polluters and require them to pay for the cleanup of their toxic waste.
C. Reduce pollution at the source, rather than treat and dispose of waste at the “end of
the pipe.”
D. Specifically restrict the use of dangerous pesticides which can pollute groundwater.
Answer:
Crises are:
A. Not unique.
B. Always tragedies.
C. Often unexpected events.
D. Rarely disruptive.
Answer:
Firms that generally act only when forced to do so, and then in a defensive manner are:
A. Interactive companies.
B. Proactive companies.
C. Reactive companies.
D. Inactive companies.
Answer:
Emphasizing key points and guiding the reporter to them is called:
A. Hooking.
B. Bridging.
C. Flagging.
D. Gapping.
Answer:
The United Nations Global Compact is funded by:
A. Membership income.
B. Voluntary government and foundation contributions.
C. Government grants.
D. All of the above.
Answer:
Financial, social and environmental results are reported together in a firm’s:
A. Financial reports if a publicly traded firm.
B. Code of business conduct.
C. Triple bottom line report.
D. Employee newsletter.
Answer:
Managers responding to the needs of the local education system as a normal or routine
aspect of its operations is an example of an organization in the:
A. Innovative stage.
B. Integrated stage.
C. Transforming stage.
D. Engaged stage.
Answer:
The Universal Declaration of Human Rights states that each person:
A. Has a right to life, liberty and the pursuit of happiness.
B. Is created equal in the eyes of the government.
C. Has the right to a standard of living adequate for the health and well-being of himself
and of his family.
D. Has the right to a standard of living that meets each countries’ minimum wage law.
Answer:
Which of the following is not an example of a social regulatory agency?
A. Consumer Product Safety Commission.
B. Equal Employment Opportunity Commission.
C. National Highway Traffic Safety Administration.
D. National Labor Relations Board.
Answer:
All of the following are external stakeholders of the firm except:
A. Managers.
B. Customers.
C. Stockholders.
D. Suppliers.
Answer:
Which of the following sectors receives the largest percentage of corporate cash and
in-kind contributions?
A. Health and human services.
B. Education.
C. Civic and community.
D. Culture and arts.
Answer:
Which of the following is not true about institutional investors?
A. Institutions invest their funds by purchasing shares of stock in corporations.
B. The proportion of institutional ownership of stock in the U.S. has declined slowly
since the 1960s.
C. The U.S. government became an institutional shareholder when it acquired
ownership of Citigroup and General Motors during the 2008 and 2009 bailouts.
D. Institutions accounted for 62 percent of the value of all equities owned in the U.S. in
2005.
Answer:
Which of the following examples does not show a company guided by enlightened
self-interest?
A. A company providing the best quality product at a fair price.
B. A company providing assistance to employees who attend evening college.
C. A company breaking past records by maximizing quarterly profits.
D. A company vice-president invited to attend a local community’s town planning
meeting.
Answer:
Which of the following is not a constituency-building strategy tool?
A. Expert witness testimony.
B. Advocacy advertising.
C. Public relations.
D. Legal challenges.
Answer:
Proponents of business as a political participant argue:
A. A pluralistic system invites many participants.
B. It is business’s constitutional right to be involved.
C. Business is a vital stakeholder of government.
D. Both A and C, but not B.
Answer:
A critical function of the public relations manager is:
A. Crisis management.
B. Financial management.
C. Corporate governance.
D. Accounting.
Answer:
Corporations working collaboratively with other businesses and concerned persons and
organizations is an example of:
A. Stakeholder networks.
B. Stakeholder motivation.
C. Stakeholder systems.
D. Stakeholder salience.
Answer:
During the 1930s, many workers in the United States joined unions, and the ranks of
organized labor grew rapidly. This historical period was called:
A. The Fair Deal.
B. The New Deal.
C. The Progressive Era.
D. The Age of Unionization.
Answer:
Failure to understand the beliefs and expectations of stakeholders:
A. Causes a company’s profits to increase in the short run.
B. Causes a company’s profits to decrease in the short run.
C. Causes the performance-expectations gap to grow larger.
D. Increases the chance of a corporate buy-out.
Answer:
BSR (formerly Business for Social Responsibility) helps its 300 member companies:
A. Lobby Congress for socially responsible legislation.
B. Discover tax shelters for social program expenditures.
C. Conduct social audits.
D. Develop sustainable business strategies.
Answer:
Which of the following statements is (are) true about the Comprehensive
Environmental
Response Compensation and Liability Act (CERCLA)?
A. It established a fund supported primarily by a tax on the petroleum and chemical
companies.
B. It is regarded as one of the most successful environmental laws.
C. The funds collected are used to clean up sites where the original polluter cannot be
identified.
D. Both A and C, but not B.
Answer:
A corporate political strategy does not:
A. Hinder a competitor’s ability to compete economically.
B. Seek to continue the firm’s economic survival or growth.
C. Determine the legal limits allowed for campaign financing.
D. Exercise a firm’s right to a voice in government affairs.
Answer:
A just or fair ethical decision occurs when:
A. The rights of all affected are considered.
B. The greatest good for those with power is achieved.
C. Benefits and burdens are distributed equally.
D. All of the above.
Answer:
An identifying marker placed on a user’s computer hard drive during visits in order to
identify the user during each subsequent visit and to build profiles of their behavior
over time is called a:
A. Spy.
B. Virus.
C. Cookie.
D. Firewall.
Answer:
The “agency problem” arises when:
A. Owners manage the company on their own behalf.
B. There is no separation of ownership and control in a company.
C. Managers act in their own interest, rather than in the interest of shareholders.
D. Shareholders act in their own interest, rather than in the interest of the board.
Answer:
Companies can combat sexual and racial harassmentand protect themselves from
expensive lawsuits-by:
A. Developing a zero-tolerance policy on harassment and communicate it clearly to
employees.
B. Establishing a complaint procedure and act quickly to resolve any problems.
C. Bribing employees with money to avoid a lawsuit.
D. A and B, but not C.
Answer:
When boards of directors meet without management present, they are more likely to
have completely candid discussions about a company’s affairs.
Answer:
Compare and contrast the relationships a firm may have with market and non-market
stakeholders.
Answer:
Stockholders have become an increasingly powerful and vocal stakeholder group in
corporations.
Answer:
Businesses generally discovered that the adoption of technology was a money-saver
rather than an expense in the short run.
Answer:
One of the most appealing arguments in favor of corporate social responsibility for
business supporters is that voluntary social acts may head off increased government
regulation.
Answer:
Define technology and describe its three primary features.
Answer:
The ratio of average executive to average worker pay tends to increase during
recessions and fall back during periods of economic expansion.
Answer:
Three critical factors have combined to accelerate the ecological crisis facing the world
community and to make sustainable development more difficult. Explain and discuss
these three factors.
Answer:
Identify the eight strategic radar screens that enable public affairs managers to scan
their business environment. Briefly discuss the issues involved with each environment.
Answer:
A public relations program should be reactive, not proactive.
Answer:
Define each key element of public policy process and provide an illustration or example
for each element.
Answer:
How does a person’s spirituality influence his/her ethical behavior? How have
organizations responded to increased attention to spirituality and religion at work
attempting to accommodate their employees?
Answer:
The most effective type of lobbying involves targeting only federal officials.
Answer:
Identify and compare the four reasons why governments turn to regulation as a way to
solve their problems.
Answer:
Supporters of the stakeholder theory of the firm make three core arguments for their
position. Define and provide examples of each.
Answer:
How the general public perceives a business firm can have a major effect on its
performance.
Answer: